Andrea Locke
Austell,GA
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual, and productive professional when working with little to no supervision.
Overview
7
7
years of professional experience
Work History
INSIDE SALES COORDINATOR
Yates Cylinders Ga LLC
01.2023 - 01.2024
- Processed customer orders and resolved questions and concerns regarding products, pricing and availability.
- Followed up with customers by phone and email to resolve issues quickly and answer questions.
- Engaged clients through effective communication and interpersonal skills, which helped to develop lasting relationships.
- Supported team members by sharing best practices and knowledge, fostering a collaborative work environment.
- Worked with sales managers to verify pricing discounts and customer details.
- Managed friendly and professional customer interactions.
- Was learning how to quote from old sales orders and/or quotes
OFFICE ASSISTANT
Yates Cylinders Ga LLC
01.2021 - 01.2023
- Facilitated smooth workflow by efficiently handling multiple administrative tasks simultaneously, prioritizing according to urgency and importance.
- Completed clerical tasks such as entering purchasing orders, receiving, filing, scanning documents, and copying
- Facilitated smooth operations by efficiently handling incoming mail, phone calls, and visitor inquiries.
- Enhanced office efficiency by organizing files, and maintaining a clean workspace.
- Provided administrative support to office staff and management team
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Achieved high levels of accuracy in data entry tasks while adhering to strict deadlines.
- Entered sales orders, created jobs, and assisted in shipping as needed
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Editor-In-Chief for The Hawk Eye Magazine
Shorter University
08.2018 - 12.2018
- Graphic Designer for the magazine
- Oversaw redesign of print and digital layouts for enhanced visual appeal and readability.
- Enhance, crop, and photoshop pictures
- Edited and reviewed content for grammar, spelling and punctuation.
Periscope Newspaper
Shorter University
01.2017 - 04.2017
- Contributed to a positive work environment by maintaining an enthusiastic attitude and demonstrating a willingness to learn from both successes and setbacks throughout the internship experience.
- Continuously sought feedback from supervisors on performance improvement opportunities throughout the internship experience.
- Managed multiple tasks effectively under tight deadlines while maintaining attention to detail throughout all stages of the internship experience.
- Manage and design layouts for the newspaper
- Enhance and crop pictures.
Education
BACHELOR IN BUSINESS ADMINISTRATION - General Business And Management
Shorter University
Rome, Ga.12.2019
DIPLOMA -
Pebblebrook High School
Mableton, Ga.05.2015
Skills
- Time Management
- Telephone and email etiquette
- Data Entry
- Administrative Support
- Proofreading
- Microsoft Suite (Word, Powerpoint, Excel)
Timeline
INSIDE SALES COORDINATOR
Yates Cylinders Ga LLC
01.2023 - 01.2024
OFFICE ASSISTANT
Yates Cylinders Ga LLC
01.2021 - 01.2023
Editor-In-Chief for The Hawk Eye Magazine
Shorter University
08.2018 - 12.2018
Periscope Newspaper
Shorter University
01.2017 - 04.2017
BACHELOR IN BUSINESS ADMINISTRATION - General Business And Management
Shorter University
DIPLOMA -
Pebblebrook High School
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