Andrea Magan
PEACHTREE CITY
Summary
Operations manager with extensive experience at Pak Mail of Peachtree City, specializing in supply chain management and team leadership. Achieved significant improvements in service quality through targeted training and process optimization, resulting in high customer satisfaction. Proficient in problem-solving and project management, enhancing operational efficiency in dynamic environments.
Overview
21
21
years of professional experience
Work History
Manager of Operations
Pak Mail of Peachtree City
Peachtree City
06.2009 - 06.2025
- Oversaw daily operations for both storefront and warehouse, facilitating seamless coordination of customer accounts, supply orders, and job dispatching in Metro Atlanta.
- Oversaw customer accounts and supply orders, enhancing service quality and operational flow.
- Trained new staff and specialized in custom packing of high-value items, ensuring exceptional service delivery.
Head Cashier
The Home Depot Inc
Newnan
03.2004 - 02.2007
- Managed cash flow by supplying and balancing all cash registers at the beginning and end of each day.
- Supervised scheduled cashiers, ensuring timely breaks and efficient workflow.
- Provided excellent customer service by answering questions and operating registers as needed.
Education
Associate of Science - Early Childhood Care And Education
Hauswirtschaftsschule Wuerzburg
Wuerzburg, Germany08-1984
Skills
- Supply chain management
- Process optimization
- Project management
- Quality assurance
- Employee training
- Effective communication
- Time management
- Customer relationship management
- Problem solving
- Team leadership
Timeline
Manager of Operations
Pak Mail of Peachtree City
06.2009 - 06.2025
Head Cashier
The Home Depot Inc
03.2004 - 02.2007
Associate of Science - Early Childhood Care And Education
Hauswirtschaftsschule Wuerzburg