Summary
Overview
Work History
Education
Timeline
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Andrea Merlo

Peachtree City,GA

Summary


Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

4
4
years of professional experience

Work History

Manager’s Assistant

Totally Digital Photography
06.2018 - 10.2022
  • Demonstrated strong communication skills by accommodating and organizing over 200 families in the field and making recommendations to suit their circumstances considering financial needs and long term involvement with the company
  • Supported senior manager with day-to-day operational requirements including direct to customer duties and behind the scene operations, bookkeeping and scheduling
  • Collaborated with upper management to develop and implement business improvements by prioritizing products within the line to be advertised and track regional purchase trends

Chemical Information Specialist

KSMT Company Inc
08.2020 - 06.2022
  • Developed strategies to efficiently report on and share information by creating data presentation points appropriate to the clients' planned marketing demographics throughout 30 incoming calls and emails from the sales team per day
  • Maintained data integrity by verifying MSDS documents, laid out exhaustive information before upload, and managed product decks by incorporating scientific results within the showcase
  • Compiled FDA regulatory standards with EU standards of the compounds to reinforce and compare the known efficacy, latency, and safety of the products being presented

Head Bartender

Concourse Club Rooftop
08.2021 - 01.2022
  • Managed team of 6 bar staff, setting performance expectations by holding daily team meetings to reinforce the importance of a uniform presentation and service
  • Trained employees to increase sales with special incentives and morale-boosting strategies using light hearted competitions and keeping the staff engaged with new products and confident in speaking publicly
  • Created notes and cheat sheets that were laid out to keep staff informed of product and party expectations

Education

Bachelor of Arts - Chemistry

Drew University
Morristown, NJ
05.2022

Timeline

Head Bartender

Concourse Club Rooftop
08.2021 - 01.2022

Chemical Information Specialist

KSMT Company Inc
08.2020 - 06.2022

Manager’s Assistant

Totally Digital Photography
06.2018 - 10.2022

Bachelor of Arts - Chemistry

Drew University
Andrea Merlo