Andrew Gorst
Cumming
Summary
Driven Service Advisor with strong customer service and communication skills, specializing in service estimates and quality control. Adept at managing multiple tasks efficiently and resolving customer issues promptly. Passionate about leveraging technical knowledge and ongoing ASE Certification studies to support and grow with the new team.
Overview
32
32
years of professional experience
Work History
Service Advisor
Ballground Tire and Auto
Ball Ground, GA
07.2025 - 03.2026
- Provided excellent customer service to all guests, demonstrating strong communication and problem-solving skills.
- Scheduled service appointments for customers.
- Educated customers on the importance of regular maintenance using manufacturer’s guidelines as a reference.
- I am trained in the use of Tekmetric, Alldata, and DetecAuto. I have experience filing Insurance claims. I am also studying for my ASE Certification for Automotive Service Advisor.
Warehouse Associate
Wesco Industries
Lawrenceville, GA
04.2025 - 06.2025
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
MJK Enterprises
Cumming, GA
02.2020 - 02.2025
- Worked with coworkers to complete tasks.
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Responded quickly to meet customer needs and resolve problems.
- Met deadlines while maintaining high-quality deliverables.
- Developed departmental objectives, budgets, policies, procedures, and strategies.
- I was the shop manager we built custom composite shutters for large home builder. I took in all material and ordered all supplies and work flow in the shop.
Gunnery Sergeant
United States Marine Corps
Camp Lejeune, NC
03.1994 - 08.2013
- Demonstrated ability to manage multiple tasks while remaining adaptable and flexible.
- Identified ways to improve efficiency in operations and implemented process changes.
- I participated in combat missions active reconnaissance to enable mission success.
- I took initiative to complete ongoing training in multiple different specialties to advance in my career.
- Spent last 5 years of enlistment doing Logistics to ensure timely arrival of needed materials overseas.
Education
High School Diploma -
Olympic High School
Charlotte, NC05-1990
Skills
- Computer skills
- Strong work ethic
- Service order flow
- Team player mentality
Timeline
Service Advisor
Ballground Tire and Auto
07.2025 - 03.2026
Warehouse Associate
Wesco Industries
04.2025 - 06.2025
MJK Enterprises
02.2020 - 02.2025
Gunnery Sergeant
United States Marine Corps
03.1994 - 08.2013
High School Diploma -
Olympic High School