ANDREW JACKSON PULLAM
Dallas
Summary
Senior Learning & Development leader with extensive experience in enterprise learning governance and instructional design. Known for aligning cross-functional teams to business objectives, driving program effectiveness, and ensuring quality standards. Translates complex concepts into learner-centered solutions that enhance workforce capability and deliver measurable results.
Overview
1
1
Certification
46
46
years of professional experience
Work History
Accreditation Team Manager / Senior Learning Governance / Program Evaluation Leader
Institute of Nuclear Power Operations
03.2021 - 04.2026
- Directed cross-functional review teams assessing learning programs against business goals, performance criteria, workforce capability requirements, and quality standards.
- Evaluated enterprise learning governance and instructional design standards to enhance program evaluation, learning effectiveness, quality assurance, and scalable learning practices.
- Consulted with executive leaders, training organizations, product and technical SMEs, and stakeholders to identify performance needs and recommend enablement solutions aligned with defined success criteria.
Director / Manager, Enterprise Learning Programs
DTE Energy
06.2016 - 03.2021
- Directed enterprise learning portfolios for onboarding and continuing education, enhancing employee readiness and engagement.
- Led team of supervisors, instructors, learning designers, and developers to design and deliver engaging classroom and digital learning experiences.
- Developed learning strategies, curricula, learner journeys, evaluation methods, enablement materials, job aids, guides, and assessment tools aligned with business objectives.
- Established instructional design practices and content standards, ensuring quality and accessibility in learner-centered delivery.
Site Training Director / Enterprise Learning Leader
Exelon Corporation
03.2015 - 06.2016
- Led site learning strategy and training program governance, enhancing instructional delivery for complex technical workforce development needs.
- Partnered with operations leaders and SMEs to develop learning solutions that aligned with business priorities and improved workforce capability.
- Developed training programs for employees across various departments.
- Facilitated workshops to enhance employee skills and knowledge retention.
- Collaborated with management to identify training needs and objectives.
Corporate Learning Governance Director
Xcel Energy Corporate
11.2014 - 03.2015
- Managed portfolio planning, intake, prioritization, review processes, program maintenance, and resource coordination for 12 enterprise learning programs, enhancing program effectiveness.
- Directed design templates, evaluation procedures, content review practices, and assessment tools, establishing governance methods that improved quality and consistency.
- Governed and oversaw enterprise learning programs across multiple operating sites, ensuring alignment with organizational objectives.
Technical Learning Supervisor / Senior Instructor
Xcel Energy / Entergy / Nuclear Management Company
09.2001 - 11.2012
- Led technical learning programs across safety, supervisory leadership, maintenance, electrical, and instrumentation and controls, ensuring comprehensive skill development.
- Developed structured instructional design and performance-based learning approaches that enhanced learner readiness and qualification outcomes.
- Supervised team operations to ensure compliance with safety standards and regulations.
- Coordinated training programs for new staff on operational procedures and safety protocols.
- Monitored daily workflow and addressed issues to maintain operational efficiency.
Chief Machinist Mate (Nuclear) – Retired
United States Naval Service
10.1980 - 09.2001
- Led technical training and team qualification programs, enhancing operational readiness in mission-critical environments.
- Operated and maintained shipboard machinery and equipment systems.
- Conducted inspections and troubleshooting on critical mechanical systems.
- Developed expertise in safety and discipline, ensuring effective execution of workforce training.
- Collaborated with team members to ensure operational readiness of equipment.
Education
Bachelor of Science - Workforce Education, Training and Development
Southern Illinois University
Carbondale, IL12-2021
Skills
- Learning Experience Design
- Instructional Design
- Learning Needs Analysis
- Learning Strategy
- Learning Effectiveness
- Program Evaluation
- Quality Assurance
- Quality Review
- Accessibility
- E-Learning
- Instructor-Led Training
- Blended Learning
- Content Development
- Performance Support
- Adult Learning Principles
- Learning Improvement
- Learning Operations
- Learning Analytics
- Operational Metrics
- Performance Metrics Alignment
- Stakeholder Engagement
- Business Consulting
- Team Leadership
- Coaching
- Performance Management
- Cross-functional collaboration
- Asset management
- User experience
- Learning strategy
- Instructional design standards
- Learning effectiveness
- Adult learning principles
- Cross-functional collaboration
- Performance metrics alignment
Professional Distinction
Charleston Regional Business Journal – “Forty Under 40” Leadership Recognition
Certification
- Expert Course Manager Certification
- Criterion-Referenced Instruction Certification
- Instructional Module Development Certification — The Center for Effective Performance
Selected Achievements
- Led L&D organizations of 40+ professionals, strengthening coaching, accountability, team capability, and learning delivery.
- Oversaw 12 enterprise learning programs across four sites, establishing governance, intake, prioritization, reviews, assessments, and quality standards.
- Standardized leadership and technical learning programs into a scalable enterprise model, improving consistency, efficiency, content reuse, and adoption.
- Led learning effectiveness evaluations across multiple sites, identifying performance needs, content gaps, learner experience issues, and improvement opportunities.
Core Capabilities
- Corporate Learning & Development Strategy
- Learning Experience Design & Instructional Design
- Business Consulting
- Stakeholder Engagement
- Learning Needs Analysis & Enablement
- Content Strategy
- Content Development
- Content Operations & Learning Asset Lifecycle Management
- Instructor-Led Training
- ELearning
- Blended Learning
- Job Aids & Performance Support
- Adult Learning Principles
- Learner Experience
- Accessibility & User Experience Best Practices
- Intake
- Prioritization
- Resource Allocation & Review Processes
- Team Leadership
- Coaching
- Performance Management & Capability Development
- Learning Analytics
- Operational Metrics
- Quality Assurance & Continuous Improvement
Timeline
Accreditation Team Manager / Senior Learning Governance / Program Evaluation Leader
Institute of Nuclear Power Operations
03.2021 - 04.2026
Director / Manager, Enterprise Learning Programs
DTE Energy
06.2016 - 03.2021
Site Training Director / Enterprise Learning Leader
Exelon Corporation
03.2015 - 06.2016
Corporate Learning Governance Director
Xcel Energy Corporate
11.2014 - 03.2015
Technical Learning Supervisor / Senior Instructor
Xcel Energy / Entergy / Nuclear Management Company
09.2001 - 11.2012
Chief Machinist Mate (Nuclear) – Retired
United States Naval Service
10.1980 - 09.2001
Bachelor of Science - Workforce Education, Training and Development
Southern Illinois University