Summary
Overview
Work History
Education
Skills
Timeline
Awards
Generic

Andrew Jones

Acworth

Summary

Experienced recruiting leader with a proven ability to build and sustain strong client partnerships, driving satisfaction, loyalty, and long-term success. Skilled in strategic planning, executive search, and consultative talent acquisition with a focus on Market Access & Commercial functions. Recognized for leading high-performing teams, delivering customized solutions that consistently exceed expectations, and aligning talent strategies with client culture and growth objectives.

Overview

19
19
years of professional experience

Work History

Director of Client Services

Mix Talent
03.2020 - Current
  • Manage large scale hiring expansion projects across all recruiting efforts for commercial and medical affairs expansions.
  • Generating additional job orders based on quality work.
  • Increased hiring efficiency and almost eliminated turnover in the first 365 days.
  • Lead Recruiter and SME within Market Access & Commercial roles in biotech and pharmaceutical industries
  • Lead, mentor, & train recruiters for specific client needs and executive recruiting best practices.
  • Customizable talent acquisition strategy that's tailored to the needs of the client.
  • Mentored departmental team, boosting efficiency, success and morale among employees.
  • Kept stakeholders up-to-date on details pertaining to recruiting projects to meet timelines.
  • Led account management teams responsible for maintaining strong relationships with high-value clients, ensuring long-term loyalty and repeat business opportunities.

VP, Recruiting Practice Director

TMAC Direct
10.2015 - 03.2020
  • Built TMAC’s full commercial practice from inception to full implementation.
  • Full-cycle “360 degree” recruiter responsible for business development through fulfillment, including sourcing candidates, writing/video postings, and company research.
  • Coaching and mentoring candidates to prepare them for every aspect of the interview process. Phone/final interview prep, negotiate compensation, resignation, and navigating a counteroffer.
  • Negotiation skills include client contracts (SOW & MSA) and candidate job offers.
  • Achievements:
  • Rookie of the year 2016
  • Generated an average of 8 new client contracts with successful placement each year.
  • Exceeded Expectations in all metrics and led TMAC Direct with increases in Call Time, Outbound Calls, and Placements – 2017 & 2019
  • Attend industry conferences resulting in newly signed contracts and job orders with new clients.

Certified store manager

Walgreen’s Pharmacy
07.2006 - 10.2015
  • Led front end and pharmacy operations in a high volume pharmacy ($12 Million a year), including navigating a buyout of an independent pharmacy.
  • Selected to lead a Walgreens Specialty pharmacy in 2014, responsibilities include P&L, PA claims, growth, and quality metrics.
  • Improved customer metrics in both front end and pharmacy categories.
  • Opened a new store/pharmacy and built relationships with local doctor’s’ offices
  • Created sales plans and programs to help meet the needs of our customers and surpass patient expectations, increasing our market share.
  • Led extensive training program for future store leadership. I taught the pharmacy section.
  • Led the day to day planning and implementation of merchandising, customer service, and ordering.
  • Hired all pharmacists in our district since 2016
  • Hired/recruited store personnel; manage a staff of around 40 team members.
  • Responsible for financial operating statements, store profit, and various customer service metrics including wait times and promised time.
  • Executive Assistant Manager 2008-2009
  • Trained all new team members
  • Worked with store vendors to reduce inventory overages
  • Created sales displays and tracked sales
  • Successfully increased sales in the photo lab and cosmetics.
  • Created incentive program to boost item of the month sales

Education

Associate of Science - Culinary Arts

Keiser University
Tallahassee
05.2005

Skills

  • Client relationships
  • Problem-solving
  • Recruiting and hiring
  • Relationship management
  • Time management skills
  • Clear communication skills
  • Confidential Search Management
  • Client relationship building
  • Negotiation & Offer Management
  • Market Intelligence
  • Persuasive speaking skills
  • Teamwork and collaboration

Timeline

Director of Client Services

Mix Talent
03.2020 - Current

VP, Recruiting Practice Director

TMAC Direct
10.2015 - 03.2020

Certified store manager

Walgreen’s Pharmacy
07.2006 - 10.2015

Associate of Science - Culinary Arts

Keiser University

Awards

Win-Win Award Winner - 2024

Deliver Award Winner - 2024

Deliver Award Winner - 2023

Win-Win Award Winner - 2023

Solve Award Winner - 2022

The Mix Tape Podcast Host 2021

Rookie Recruiter of the Year 2016

3X Presidents Club

#1 in revenue growth & call time 2017&2019

Store Manager of the Year 2014

MTM Lead 2011-2015

Chamber of Commerce “top 30 under 30” 2013-2015

Andrew Jones