Andrew Shine
Chickamauga,GA
Summary
Personable and motivated with strong ability to lead teams effectively while maintaining a positive work environment. Demonstrated knowledge of organizational and communication skills. Committed to driving team success and ensuring high levels of productivity.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
Shift Leader
Chick-fil-A Fort Oglethorpe
03.2022 - Current
- Responsible for training new employees and delegating daily tasks and responsibilities.
- Ensure staff maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Managed shift operations including monitoring of labor and productivity to keep business profitable and running smoothly.
Soccer Referee
Tennessee State Soccer Association
01.2018 - 12.2022
- Promoted fair play and sportsmanship by consistently applying game rules and officiating with integrity.
- Managed conflicts effectively and efficiently by mediating disputes and educating players, coaches, and spectators when necessary.
- Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
Senior Camp Counselor
Camp Hidden Hollow
06.2017 - Current
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Developed strong relationships with co-counselors that resulted in seamless teamwork during challenging situations or emergencies.
- Kept accurate records of each camper''s medical information, dietary restrictions, and emergency contacts as part of maintaining a safe environment for all participants.
Student Ambassador Coordinator
Dalton State Wright School Of Business
01.2023 - Current
- Enhanced student engagement by organizing and coordinating ambassador events and activities.
- Improved communication between ambassadors and administration through regular meetings and updates.
- Promoted a positive campus image by representing the university at conferences, fairs, open houses, community events.
- Received a certificate of service for contributing to the facilitation and planning of the 2024 Securities and Exchange Commission visit and Georgia Secretary of State visit.
Education
BBA - Business Administration
Dalton State College
Dalton, GA 08.2023 - 12.2026
Skills
- Positive attitude
- Labor productivity
- Team leadership
- Customer service focus
- Training assistance
- Customer service management
- Conflict and complaint resolution
- Professional appearance
Timeline
BBA - Business Administration
Dalton State College
08.2023 - 12.2026
Student Ambassador Coordinator
Dalton State Wright School Of Business
01.2023 - Current
Shift Leader
Chick-fil-A Fort Oglethorpe
03.2022 - Current
Soccer Referee
Tennessee State Soccer Association
01.2018 - 12.2022
Senior Camp Counselor
Camp Hidden Hollow
06.2017 - Current
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