Andrew Staples

Provide food and beverage service in both dining and bar settings while maintaining a professional and friendly atmosphere. Interact with members and guests to ensure satisfaction, manage multiple tables efficiently, and assist with event setups and daily operations. Continue to develop communication skills and professionalism while working in a fast-paced, customer-focused environment.

Exposed to the fields of credit underwriting, business development, and operational procedures in inventory-based commercial lending. Developed a stronger understanding of financial processes, internal policy structure, and communication across departments within an inventory finance environment.

Served customers food and beverages in both an upscale dining setting, as well as a faster bar setting. Duties included greeting tables, taking orders, making drinks, and running food. Ensured that customers had all their needs met and anything else they needed was delivered in a timely manner. Balanced serving responsibilities with other shorter tasks like cleaning, restocking, and resetting chairs and tables for future guests. Gained basic bartending knowledge including becoming familiar with drinks offered, making simple or common mixed drinks, and using different tools to make drinks.

Worked multiple different positions depending on where I was needed. Possessing strong communication skills and a friendly demeanor, I excelled in providing exceptional customer service, ensuring guests felt welcomed and valued. With a keen attention to detail and efficiency, I work well in fast-paced environments, adeptly managing multiple tasks while maintaining a positive attitude. If mistakes were ever made, it became a top priority to fix what I messed up, and intend to take actions necessary to resolve the situation.

Helped maintain a smooth flow while customers checked out by bagging purchased items, collecting shopping baskets, helping customers to their car and unloading groceries, and other tasks in order to ensure customers had a pleasant shopping experience. While not working up front and working in the grocery department, I spent most of my time detailing shelves, so that product was displayed neatly and organized. Also assisted customers by answering any questions they may have, or checking for additional products in the back.