Andrew White
Macon
Summary
Detail-oriented Automotive Technician and current Cybersecurity student with a perfect 4.0 GPA and Dean's List honors. Combines extensive hands-on experience in complex automotive diagnostics at Mercedes-Benz with a strong foundation in modern digital threat identification and defensive protocols.
Overview
3
3
years of post-secondary education
11
11
years of professional experience
Work History
Automotive Technician
MDM Auto Repair
Lizella
03.2026 - Current
- Spearheaded the maintenance and repair workflows for high-end vehicles using only top-tier OEM parts and premium fluids. Through meticulous attention to detail, achieved a 98% customer satisfaction rating and zero service comebacks over a two-year period.
- Performed advanced diagnostics and complex repairs on luxury European vehicles utilizing state-of-the-art diagnostic computers and specialty tools. This precise approach reduced diagnostic times by 20% while maintaining the highest standard of repair quality.
- Managed specialized inventory of high-grade fluids and precision replacement parts, ensuring immediate availability for critical repairs and minimizing vehicle downtime.
Automotive Technician
Mercedes-Benz of Tampa
Tampa
06.2024 - 06.2025
- Performed precise scheduled maintenance and high-level mechanical repairs in accordance with strict manufacturer standards, achieving a 98% customer satisfaction rating on completed repair orders.
- Diagnosed complex mechanical and electrical issues on luxury vehicles using state-of-the-art computerized diagnostic equipment, reducing diagnostic time by 20% and ensuring right-first-time repairs.
- Utilized advanced diagnostic scanning systems to interface with vehicle on-board computers, enabling the rapid resolution of intermittent electrical glitches that had previously eluded standard troubleshooting methods.
- Inspected critical automotive components for wear and structural integrity, documenting findings to empower clients in making informed decisions on preventative maintenance.
- Provided technical expertise to service advisors, translating complex mechanical issues into clear explanations for customers, facilitating faster repair approvals and enhancing client trust.
Motor Transport Operator
United States Marine Corps
04.2018 - 05.2022
- Executed tactical missions as Motor Transport NCO, transporting ammunition, supplies, heavy equipment, troops, and fuel across over 5,000 logged miles. Honorably discharged from Active Duty and currently serving in the Individual Ready Reserve.
- Operated tactical vehicles in various terrains to support mission objectives. in diverse terrains and conditions.
- Conducted vehicle inspections to ensure operational readiness and safety compliance.
- Coordinated transport logistics for personnel and equipment during missions.
Quick Lane Technician
Five Star Chrysler Dodge Jeep RAM
Warner Robins
06.2015 - 08.2017
- Executed thorough multi-point vehicle inspections using advanced diagnostic tools to evaluate critical safety and performance components.
- Conducted comprehensive multi-point safety inspections on diverse automotive systems to ensure compliance with strict industry regulations. Through meticulous evaluations, potential hazards were identified and resolved before vehicles returned to the road.
- Performed routine vehicle maintenance tasks, including tire rotations and filter replacements, to maximize fleet reliability and longevity. These proactive services successfully decreased unexpected mechanical breakdowns for customers.
- Executed precision oil changes and comprehensive fluid flushes tailored to specific manufacturer guidelines. This consistent maintenance standard directly improved engine performance and overall vehicle efficiency.
- Executed thorough multi-point vehicle inspections using advanced diagnostic tools to evaluate critical safety and performance components, resulting in clear, actionable reports that informed customers of their vehicle health.
- Resolved customer automotive concerns by explaining diagnostic findings and presenting transparent service options, fostering trust and enhancing overall customer satisfaction.
Education
Bachelor's Degree - IT / Cyber Security
Northbridge University
Tampa, FL 04.2024 - 07.2026
Mercedes-Benz MB Drive Trade Degree -
Mercedes-Benz MB Drive
Jacksonville, FL 05.2024 - 09.2024
Skills
- Automotive diagnostics
- Automotive repair
- Vehicle maintenance
- Technical troubleshooting
- Repair tools
- Safety procedures
- Data analysis
- Technical documentation
- Customer service
- Team collaboration
- Fluent in Japanese and German as well as conversational in Spanish and Tagalog
Training
Mazda Motorsports, MX-5 Cup Team Volunteer, MX-5 Cup team volunteer with extensive knowledge and experience of high-performance Mazda racing platforms.
Military Experience
Mazda Motorsports, MX-5 Cup Team Volunteer, MX-5 Cup team volunteer with extensive knowledge and experience of high-performance Mazda racing platforms.
Timeline
Automotive Technician
MDM Auto Repair
03.2026 - Current
Automotive Technician
Mercedes-Benz of Tampa
06.2024 - 06.2025
Mercedes-Benz MB Drive Trade Degree -
Mercedes-Benz MB Drive
05.2024 - 09.2024
Bachelor's Degree - IT / Cyber Security
Northbridge University
04.2024 - 07.2026
Motor Transport Operator
United States Marine Corps
04.2018 - 05.2022
Quick Lane Technician
Five Star Chrysler Dodge Jeep RAM
06.2015 - 08.2017