Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Andria Watkins

Stone Mountain

Summary

Dependable and customer-focused professional with extensive experience in logistics coordination, dispatching, and delivery operations. Skilled in providing exceptional customer service, managing schedules, and ensuring efficient workflows. Ready to leverage strong organizational abilities and a positive attitude to contribute to the success of a new team.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Delivery Driver

KROGER FULFILLMENT
Forest Park
11.2022 - 08.2025
  • Make sure the customers receive their grocery deliveries in a timely and efficient manner.
  • Give the customer excellent customer service.

Coordinator Supervisor

UNITED PARCEL SERVICE
Dallas
11.2018 - 10.2022
  • I oversaw keeping up with the driver's helpers.
  • Making sure they know their routes.
  • Also, in charge of all seasonal drive making sure they were Schedule to come to work…. staying connected with all drivers and helpers throughout the day.
  • I did day-to-day paperwork making sure all packages were delivered.

Customer Service Representative, Supervisor

ETANI INDUSTRIAL
Flower Branch
05.2014 - 12.2017
  • Floor supervisor, I had taken hard calls that CPS could not resolve.
  • Gave resolution to all problems.
  • Taking inbound calls assisting the customer with their account, reconnection, disconnection, payments.

Medical Administrative Assistant

Parkland
Dallas
09.2013 - 09.2014
  • Proficiently utilized Electronic Health Records system for data entry, document management and retrieval of patient information.
  • Provided administrative support to medical staff and patients, including scheduling appointments, managing patient records, and answering telephone inquiries.
  • Answered incoming calls from patients regarding appointments or general inquiries about health care services provided.

Education

Diploma - Medical Billing And Coding

Penn Foster Career School
Scranton, PA
08-2025

Diploma - Medical Administrative Assistant

Everest institute
Decatur, GA
01.2010

Skills

  • Positive attitude
  • Electronic health records
  • Appointment scheduling
  • Medical terminology
  • Administrative support
  • Load balancing
  • Customer service
  • Dependable and reliable
  • Data entry

Certification

  • Certified Billing and Coding Specialist

Timeline

Delivery Driver

KROGER FULFILLMENT
11.2022 - 08.2025

Coordinator Supervisor

UNITED PARCEL SERVICE
11.2018 - 10.2022

Customer Service Representative, Supervisor

ETANI INDUSTRIAL
05.2014 - 12.2017

Medical Administrative Assistant

Parkland
09.2013 - 09.2014

Diploma - Medical Billing And Coding

Penn Foster Career School

Diploma - Medical Administrative Assistant

Everest institute

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Andria Watkins