Andy C. Moussignac

• Managed patient registration processes ensuring accurate demographic data collection.
• Streamlined insurance verification protocols to enhance patient access and minimize delays.
• Collaborated with clinical staff to coordinate scheduling for patient appointments efficiently.
• Provided exceptional customer service, addressing patient inquiries and resolving issues promptly.
• Identified uninsured or underinsured patients and referred them to Financial Counseling or assistance programs as appropriate.

• Verified insurance eligibility, benefits, and coverage limitations while proactively identifying potential patient financial responsibility prior to service.
• Educated patients on copays, deductibles, coinsurance, and out-of-pocket estimates, helping improve point-of-service collections and patient understanding.
• Collected point-of-service payments and clearly explained copays, deductibles, and payment options to patients.
• Collaborated with billing, coding, and case management teams to resolve insurance discrepancies and reduce claim denials.
• Maintained accurate patient financial records in EHR and billing systems while upholding HIPAA compliance and revenue cycle best practices.

• Worked with team to assemble, seal, and load packages into correct trucks
• Read and comprehend labels to ensure proper processing
• Used scanners to track parcel information, such as receipt or condition, and work efficiently to meet client and company expectations

• Handled hazardous materials with the utmost care and lifted heavy loads
• Sorted packages to the correct location and worked in numerous preload shifts
• Followed all safety regulations while handling packages and materials

• Prepared Audio and lighting equipment and coordinated cabling assistance
• Performed Load-in and Load out of band equipment
• Assisted carpentry crew in building stages and sets for numerous musical productions and live events.

• Direct availability and allocation of materials, supplies, and finished products
• Protect and control proprietary materials

Gained leadership skills such as:

• Conducting drill and ceremony
• Conducted Physical Training exercises for lower-enlisted
• Conducted uniform inspections
• Prepared documents, such as work orders, bills of lading, or shipping orders, to route materials.
• Completed the Combat Life-Savers course.