ANDY MALAVER
Duluth
Summary
Dynamic Senior Account Manager with a proven track record at S2 Medical Supply, excelling in client acquisition and relationship management. Recognized for outstanding service, I leverage excellent negotiation skills and teamwork to enhance collaboration and drive performance, ensuring seamless delivery of products and services while fostering long-lasting client partnerships.
Overview
3
3
years of professional experience
Work History
Senior Account Manager
S2 Medical Supply
11.2023 - Current
- Developed long-lasting client relationships by providing exceptional customer service and support.
- Enhanced communication between departments for more effective problem-solving and collaboration.
- Coordinated efforts across teams to ensure seamless delivery of products and services to clients.
- Achieved recognition for outstanding client service, contributing to team's reputation for excellence.
Apprentice Technician
Discount Tire
02.2023 - 11.2023
- Improved customer satisfaction by promptly addressing service requests and providing accurate diagnostic information.
- Increased efficiency in project execution by preparing necessary tools and materials prior to starting each task.
- Streamlined repair processes by maintaining detailed records of completed tasks and sharing insights during team meetings.
- Contributed to a safe working environment by adhering to safety protocols and promptly reporting any hazards or concerns.
- Contributed to a positive workplace culture by actively participating in teambuilding activities and offering constructive feedback during performance reviews.
Parts Specialist
Troncalli
02.2022 - 03.2023
- Provided exceptional customer service by promptly responding to inquiries, resolving issues, and consistently going above and beyond to exceed expectations.
- Conducted thorough research on complex parts inquiries, ensuring accurate information was provided to customers and colleagues.
- Streamlined inventory management by implementing an efficient organization system for easy access to parts.
Education
Associate of Applied Science - Cybersecurity
Lanier Technical College
Cumming, GA01-2027
Skills
- Excellent negotiation skills
- Schedule management
- Customer relations
- Goals and performance
- Staff management
- Teamwork and collaboration
- Client acquisition
- Goal oriented
- Account management
- Customer relationships
- Networking skills
Languages
Spanish
Limited Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Youth Development Programs
- I enjoy helping others and giving back to the community
- Cooking
- Kayaking
- Volunteer Work
- Committed to improving personal fitness through regular participation in lacrosse, flag football and weightlifting
- Running
- Road Trips
- Homelessness Outreach
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Personal Development and Self-Improvement
Timeline
Senior Account Manager
S2 Medical Supply
11.2023 - Current
Apprentice Technician
Discount Tire
02.2023 - 11.2023
Parts Specialist
Troncalli
02.2022 - 03.2023
Associate of Applied Science - Cybersecurity
Lanier Technical College
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