Aneri Desai
Savannah
Summary
- Highly motivated and committed Medical Assistant with a proven history of superior performance at individual, team, and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
- Responsible HR Assistant with strong knowledge of office administration and common human resources operations. In-depth understanding of customer service, data entry, and file management. Highly skilled in reviewing policies and suggesting actionable improvements aligned with industry best practices.
Experience Summary:
- During my time as a medical assistant student, I completed over 160 clinical patient care hours in healthcare settings. I assisted with patient examinations, administered medications, and performed routine laboratory tests. I also developed strong communication skills by interacting with patients, families, and healthcare professionals. My hands-on experience has provided me with a solid foundation in patient care and reinforced my passion for contributing to a team-oriented medical environment.
Overview
8
8
years of professional experience
Work History
Operator
South Coast Health
09.2023 - 03.2024
- Retrieves and delivers messages received by the answering service.
- Answers all calls in a friendly and professional manner and that is culturally and linguistically appropriate.
- Directs incoming calls to the appropriate parties and departments.
- Take messages following guidelines related to timeliness and accuracy and processes appropriately.
- Complies with all OSHA regulations.
- Reports to work on a regular and consistent basis.
Patient Representative
South Coast Health
11.2020 - 03.2023
- Verified any changes or data updates to patient records and checked insurance information at each appointment.
- Monitored patient flow throughout day to maintain appointment times and schedules.
- Scheduled appointments for patients and placed reminder calls 48 hours before office visits
- Interacted effectively with patients, families, staff and other hospital department staff to deliver high level of customer service and teamwork.
Hotel Management Trainee
La Quinta
07.2019 - 11.2020
- Supervised team of front desk agents and helped to resolve issues arising during shifts.
- Established internal databases and record management systems to enhance accuracy and integrity of all documentation and data.
- Delivered exceptional level of service to each customer by listening to concerns and answering questions.
Manager
Subway
04.2016 - 06.2019
- Maximized productivity by keeping detailed records of daily progress and identifying and rectifying areas for improvement.
- Hired and trained new employees, demonstrating best methods for serving customers.
- Reduced customer wait times by quickly and efficiently operating customer window and sales register.
Education
Associate of Applied Science - Medical Assistant
South University
Savannah, GA05.2024
Skills
- Communicating with Patient Families
- Medical Terminology
- Patient Management
- Assisting with Physical Exams
- Vital Sign Monitoring
- Specimen collection and processing
- Electronic Health Records
- Clinical Applications
- MS Office
- HRIS knowledge
- Training and mentoring
- Bilingual in English, Hindi and Gujarati
Timeline
Operator
South Coast Health
09.2023 - 03.2024
Patient Representative
South Coast Health
11.2020 - 03.2023
Hotel Management Trainee
La Quinta
07.2019 - 11.2020
Manager
Subway
04.2016 - 06.2019
Associate of Applied Science - Medical Assistant
South University
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