Angel Brown
La Grange
Summary
Driven professional with a proven track record at Flexport, adept in problem-solving and teamwork. Excelled in high-volume packing with a keen eye for detail, enhancing team efficiency and customer satisfaction. Skilled in adaptability and effective communication, consistently exceeding performance goals. Demonstrates exceptional organizational skills and customer service excellence, contributing to significant workplace improvements.
Overview
5
5
years of professional experience
Work History
Inbound Problem Solver/ Packer
Flexport
10.2022 - Current
- Completed high-volume packing assignments quickly while maintaining strict quality standards.
- Prepared packages for shipment following specific guidelines, reducing shipping errors and costly delays.
- Trained new Packer Associates on proper techniques and protocols within the workplace, fostering a collaborative environment for continued growth.
- Upheld brand reputation by meticulously following established guidelines for product presentation and packaging requirements.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Picked and packed order items.
Team Member
Great Wolf Lodge Resort
10.2021 - 11.2022
- Exceeded performance goals through diligent task completion, attention to detail, and consistent follow-through on assignments.
- Enhanced team efficiency by streamlining communication and implementing effective collaboration tools.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Gained recognition for delivering excellent customer service through active listening, empathetic communication, and timely resolution of concerns.
- Assisted customers in selecting merchandise best suited to needs.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
Team Member
Chick-fil-A
05.2020 - 09.2022
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Trained new team members by relaying information on company procedures and safety requirements.
Education
High School Diploma -
Lagrange High School
La Grange, GA2022
Skills
Assertiveness
Problem Identification
Teamwork and Collaboration
Customer Service
Problem-Solving
Attention to Detail
Multitasking Abilities
Calm and Professional Under Pressure
Reliability
Excellent Communication
Timeline
Inbound Problem Solver/ Packer
Flexport
10.2022 - Current
Team Member
Great Wolf Lodge Resort
10.2021 - 11.2022
Team Member
Chick-fil-A
05.2020 - 09.2022
High School Diploma -
Lagrange High School
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