Angel Garcia
Smyrna
Summary
Proven leader at Taco Cantina, excelling in cash handling and team leadership to boost operational efficiency. Skilled in resolving customer complaints and training staff, resulting in a 15% increase in customer satisfaction. Adept at financial management and fostering positive team dynamics to drive business success.
Overview
5
5
years of professional experience
Work History
Cashier Manager
Taco Cantina
Smyrna, GA
03.2023 - Current
- Managed daily cash flow and balanced registers to ensure accurate financial reporting.
- Trained and supervised team members in customer service protocols and operational procedures.
- Scheduled staff shifts efficiently to optimize labor costs while maintaining service standards.
- Enhanced customer satisfaction through effective conflict resolution and personalized service experiences.
- Coordinated with suppliers to manage inventory levels, ensuring timely replenishment of stock items.
- Managed daily cash deposits, ensuring accuracy and timely submission to the bank.
- Quickly and accurately counted drawers at start and end of each shift.
- Increased customer satisfaction by efficiently managing cashier transactions and addressing customer concerns.
- Resolved customer complaints quickly to maintain customer satisfaction.
- Built positive relationships with customers to increase repeat business.
- Trained cashiers on organizational policies, cash handling and customer service to maintain highly skilled team.
Line Cook
Taco Cantina
Smyrna, GA
12.2021 - 03.2023
- Executed preparation and cooking of menu items, ensuring adherence to recipes and quality standards.
- Oversaw cleanliness and organization of kitchen workspace to uphold food safety standards.
- Oversaw inventory management by tracking supplies and alerting management to shortages.
- Facilitated team collaboration to ensure timely service delivery during peak hours.
- Mastered grilling, frying, and sautéing techniques to enhance culinary offerings.
- Adjusted menu offerings promptly in response to seasonal ingredient availability.
- Executed simultaneous preparation of multiple orders during peak periods, ensuring high accuracy and efficiency.
- Led efforts to maintain clean and safe working environment adhering to health and safety guidelines.
Hostess Manager
Marisquería Playa Azull
Gainesville, GA
08.2021 - 11.2021
- Managed daily operations to ensure exceptional guest experiences and efficient service delivery.
- Trained and mentored new staff on customer service best practices and operational protocols.
- Coordinated seating arrangements to optimize flow and minimize wait times for guests.
- Developed and implemented training materials to enhance team performance and service standards.
- Oversaw reservation systems, ensuring accurate bookings and effective communication with patrons.
- Collaborated with kitchen staff to streamline service during peak hours, improving overall efficiency.
- Addressed customer inquiries and concerns promptly, maintaining high satisfaction levels among guests.
Food Runner
Marisquería Playa Azul
Gainesville, GA
01.2021 - 08.2021
- Delivered food orders promptly to tables, ensuring customer satisfaction and efficient service.
- Maintained cleanliness of dining areas, enhancing overall guest experience.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
Education
High School Diploma -
Campbell High
Smyrna, GA05.2025
Skills
- Customer service
- Cash handling and management
- Cash handling expertise
- Cash register operation
- Time management
- Customer complaint resolution
- Attention to detail
- Staff training
- Punctual and reliable
- Workplace safety
- Team leadership
- Cashier coaching
- Employee management
- Operational efficiency
- Financial management
- Work Planning and Prioritization
Accomplishments
Earned accidents & sickness insurance license
Earned life insurance license
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Cashier Manager
Taco Cantina
03.2023 - Current
Line Cook
Taco Cantina
12.2021 - 03.2023
Hostess Manager
Marisquería Playa Azull
08.2021 - 11.2021
Food Runner
Marisquería Playa Azul
01.2021 - 08.2021
High School Diploma -
Campbell High