Angel Griffin
Waycross
Summary
Dynamic Certified Medical Assistant with extensive experience at Satilla Rheumatology and Internal Medicine, excelling in patient care and clinical documentation. Proficient in HIPAA compliance and medication administration, I consistently enhanced patient satisfaction through compassionate service and effective communication, ensuring seamless follow-up care and accurate specimen processing.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Satilla Rheumatology and Internal Medicine
06.2023 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Prepared and administered medications to alleviate patient symptoms.
- Facilitated continuity of care through proper scheduling of follow-up appointments based on physician recommendations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Completed EKGs and other tests based on patient presentation in office.
- Prepared lab specimens for diagnostic evaluation.
Universal Banker
The Heritage Bank
04.2022 - 07.2022
- Opened checking, savings, money market and certificates of deposit accounts and ordered checks, debit cards and furnished online banking details to facilitate new transactions.
- Cashed checks, accepted deposits and withdrawals within assigned limits and calculated daily transactions using computers, calculators or adding machines.
- Supported branch operations, ensuring compliance with all federal and state regulations as well as bank policies.
- Improved customer satisfaction by providing personalized banking solutions and addressing client needs promptly.
Customer Service Associate
Harvey's Supermarket
10.2016 - 04.2018
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Resolved customer complaints, leading to noticeable improvement in customer satisfaction scores.
Education
Medical Assisting
The Medical Institute of South Georgia
Douglas, GA05-2023
Phlebotomy
The Medical Institute of South Georgia
Douglas, GA05-2023
High School Diploma -
Pierce County High School
Blackshear, GA05-2015
Skills
- HIPAA compliance
- Medical terminology
- Specimens collection and processing
- Patient scheduling
- MIPs Quality Measures
- Medication administration
- Vital signs monitoring
- PFT assessment tests
- EMR / EHR
- Data entry
- EKG testing
- Clinical documentation
Certification
- CCMA - Certified Clinical Medical Assistant
- Certified Phlebotomy Technician
Timeline
Certified Medical Assistant
Satilla Rheumatology and Internal Medicine
06.2023 - Current
Universal Banker
The Heritage Bank
04.2022 - 07.2022
Customer Service Associate
Harvey's Supermarket
10.2016 - 04.2018
Medical Assisting
The Medical Institute of South Georgia
Phlebotomy
The Medical Institute of South Georgia
High School Diploma -
Pierce County High School
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