Angel Harris
Atlanta
Summary
Professional with diverse experience & roles in various job sectors within the corporate environment. I am skillful at working efficiently with high quality & integrity
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
12
12
years of professional experience
Work History
Auto Claims Associate
State Farm Mutual Automobile Co.
Richardson
07.2017 - Current
- Highest subrogation completion out of demand pool of 300 team members
- 100% monthly customer satisfaction score with quarterly overall results being 97%
- Handled high volume/medium complexity claims applying claim handling procedures to process claims, initiate payments and determine liability
- Consistently exceeded monthly Task Production goals for processing and completing auto claims with quarterly metric rate above goal
Sales Manager
BEBE
Kennesaw
11.2014 - 05.2017
- Accountable for personnel productivity and store sales to ensure company goals were achieved
- Increased store sales each month in 2015; ranked 3rd in region in sales
- Collaborate with managers and associates in sales, as well as, direct activities on the sales floor
- Created and analyzed monthly audits of all store transactions to monitor associate productivity and compliance with company policies and procedures
Banquet Captain
Hilton Garden Inn
Kennesaw
06.2013 - 08.2015
- Maintain restaurant duties, restock, roll silver, set tables, arrange place settings
- Supervised a team of 8 waiters/waitresses encouraging customers were served in a positive, friendly and efficient manner
- Assisted with coordination and detail of banquet room ensuring easy entry/exit and safety for customers
- Utilized company protocol for dealing with bill payments
Education
Chattahoochee Technical College
01.2016
Skills
- Ability to Maintain Relationships
- Technical Knowledge
- Self-Sufficient
- Microsoft Office Proficiency
- Multi-Tasking
- Time Management
- Ability to Adapt
- Emotional Intelligence
- Negotiation
- Fair Judgment & Decision Making
Timeline
Auto Claims Associate
State Farm Mutual Automobile Co.
07.2017 - Current
Sales Manager
BEBE
11.2014 - 05.2017
Banquet Captain
Hilton Garden Inn
06.2013 - 08.2015
Chattahoochee Technical College