Angel Lugo
Overview
5
5
years of professional experience
Work History
Stretch Practitioner
Stretch Zone
06.2024 - Current
- Built and maintained a strong client relationship to ensure repeat business and satisfaction
- Provided one-on-one assisted stretching sessions, using in-depth knowledge of human anatomy and physiology to tailor services to individual needs
- Ensured a safe, clean, and welcoming environment to promote client comfortability
- Managed scheduling and maintained records of client sessions and progress
- Educated clients on the benefits of stretching and created a personalized plan based on client's needs.
Retail Sales Associate
Adidas
07.2020 - Current
- Assisted customers in finding products that met their needs
- Greeted customers and provided outstanding customer service at checkout
- Promoted current sales, deals, and store merchandise effectively
- Processed merchandise from daily shipment onto the sales floor
Stock Associate
Under Armour
02.2024 - 07.2024
- Removed debris and packaging from boxes and separated for recycling or disposal.
- Processed merchandise shipment in a timely manner and with urgency
- Replenished sales floor based on store's daily needs
- Maintained a clean and organized stock room
- Managed markdowns and re-ticketing product
Retail Team Lead
Adidas
06.2022 - 06.2023
- Maintained a clean, organized, and visually appealing store environment to enhance customer experience
- Handled all money in registers and safe.
- Resolved all customers concerns calmly and effectively
- Delegated tasks to associates and followed up to make sure all tasks were completed
- Strived to hit weekly goals and made sure all KPI's (Key Performance Indicator) were met
- Made sure On-Floor availability of merchandise was above 90%
- Managed inventory checks and reorganized stock as required
Education
Bachelor of Science -
Liberty University
Lynchburg, VA05-2027
High School Diploma -
Chestatee High School
Gainesville, GA05-2020
Skills
- Customer service
- Flexibility
- Multi-tasking
- Organized
- Reliable
- Communication
- Teamwork
Timeline
Stretch Practitioner
Stretch Zone
06.2024 - Current
Stock Associate
Under Armour
02.2024 - 07.2024
Retail Team Lead
Adidas
06.2022 - 06.2023
Retail Sales Associate
Adidas
07.2020 - Current
Bachelor of Science -
Liberty University
High School Diploma -
Chestatee High School