Overview
Work History
Education
Skills
Timeline
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Angel Lugo

Overview

5
5
years of professional experience

Work History

Stretch Practitioner

Stretch Zone
06.2024 - Current
  • Built and maintained a strong client relationship to ensure repeat business and satisfaction
  • Provided one-on-one assisted stretching sessions, using in-depth knowledge of human anatomy and physiology to tailor services to individual needs
  • Ensured a safe, clean, and welcoming environment to promote client comfortability
  • Managed scheduling and maintained records of client sessions and progress
  • Educated clients on the benefits of stretching and created a personalized plan based on client's needs.

Retail Sales Associate

Adidas
07.2020 - Current
  • Assisted customers in finding products that met their needs
  • Greeted customers and provided outstanding customer service at checkout
  • Promoted current sales, deals, and store merchandise effectively
  • Processed merchandise from daily shipment onto the sales floor

Stock Associate

Under Armour
02.2024 - 07.2024
  • Removed debris and packaging from boxes and separated for recycling or disposal.
  • Processed merchandise shipment in a timely manner and with urgency
  • Replenished sales floor based on store's daily needs
  • Maintained a clean and organized stock room
  • Managed markdowns and re-ticketing product

Retail Team Lead

Adidas
06.2022 - 06.2023
  • Maintained a clean, organized, and visually appealing store environment to enhance customer experience
  • Handled all money in registers and safe.
  • Resolved all customers concerns calmly and effectively
  • Delegated tasks to associates and followed up to make sure all tasks were completed
  • Strived to hit weekly goals and made sure all KPI's (Key Performance Indicator) were met
  • Made sure On-Floor availability of merchandise was above 90%
  • Managed inventory checks and reorganized stock as required

Education

Bachelor of Science -

Liberty University
Lynchburg, VA
05-2027

High School Diploma -

Chestatee High School
Gainesville, GA
05-2020

Skills

  • Customer service
  • Flexibility
  • Multi-tasking
  • Organized
  • Reliable
  • Communication
  • Teamwork

Timeline

Stretch Practitioner

Stretch Zone
06.2024 - Current

Stock Associate

Under Armour
02.2024 - 07.2024

Retail Team Lead

Adidas
06.2022 - 06.2023

Retail Sales Associate

Adidas
07.2020 - Current

Bachelor of Science -

Liberty University

High School Diploma -

Chestatee High School

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Angel Lugo