Angel Masters
Cornelia
Summary
Experienced with managing front desk activities and maintaining a welcoming atmosphere for clients. Utilizes strong organizational skills and attention to detail with streamlining office operations. Knowledge of effective communication techniques and customer service principles to enhance visitor experiences.
Overview
5
5
years of professional experience
Work History
Receptionist
Cleveland Veterinary Clinic
10.2024 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Assisted with onboarding new clients and securing paperwork completion.
Resident Assistant
Gold City Personal Care Home
01.2023 - 10.2024
- Attended, participated, and contributed to monthly staff meetings addressing resident needs.
- Responded to room transfers, incident reports, and maintenance requests.
- Maintained clean, safe, and well-organized patient environment.
- Assisted residents with daily dental and mouth care, bath functions, and hair care.
- Changed bed linens, dumped trash, and smoothly handled maintenance issues to promote resident comfort.
Dietary Aide
Oaks Nursing Home
05.2020 - 01.2023
- Kept all kitchen areas clean, tidy.
- Served meals to residents in accordance with established schedules and dietary procedures.
- Washed plates, cups, serving, and eating utensils and kitchen equipment in commercial dishwasher.
- Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
Education
High School Diploma -
Habersham Central High School
Mount Airy, GA05-2020
Skills
- Organization skills
- Time management
- Telephone skills
- Data entry
- CPR
- First Aid
- Verbal and written communication
- Customer and client relations
- Office administration
- Administrative support
- Clerical support
- Office management
- Information protection
- Front desk operations
Timeline
Receptionist
Cleveland Veterinary Clinic
10.2024 - Current
Resident Assistant
Gold City Personal Care Home
01.2023 - 10.2024
Dietary Aide
Oaks Nursing Home
05.2020 - 01.2023
High School Diploma -
Habersham Central High School
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