Angel Patrick
Atlanta
Summary
Detail-oriented and analytical professional with experience in medical claims processing and financial consulting. Skilled in regulatory compliance, data analysis, and process improvement, with a proven ability to support accurate, efficient operations. Currently pursuing a Bachelor of Business Administration with a concentration in Management at Clark Atlanta University (Expected December 2025).
Overview
10
10
years of professional experience
3
3
years of post-secondary education
Work History
Medical Claims Processor
Elevance Health
Atlanta
11.2024 - Current
- Process diverse medical claims by interpreting policy language and applying benefit rules to ensure timely and accurate determinations.
- Evaluate claim documentation for completeness and compliance with payer guidelines, reducing errors and rework.
- Utilize claims systems and reporting tools to track processing progress and support workflow efficiency.
- Contribute to team accuracy goals by maintaining quality standards and consistently meeting production benchmarks.
Medical Claims Analyst
UnitedHealthcare
Atlanta
02.2023 - Current
- Adjudicate and process high-volume medical claims with precision, ensuring compliance with policy, regulatory, and contractual requirements.
- Analyze claim data to identify errors, discrepancies, and trends, applying strategic judgment to support accurate benefit determinations.
- Collaborate with internal teams to resolve complex claim issues, streamlining workflows and improving processing efficiency.
- Maintain strict attention to detail and confidentiality while meeting productivity and quality benchmarks.
Financial Consultant
Regions Bank
Atlanta
10.2018 - 09.2019
- Provided tailored financial solutions to individual and small business clients by analyzing needs and recommending appropriate banking, lending, and investment products.
- Guided clients in developing strategies to improve financial health, manage risk, and achieve long-term goals.
- Built strong client relationships through consultative service, resulting in increased portfolio growth and customer retention.
- Ensured compliance with banking regulations and internal policies while maintaining high levels of accuracy and confidentiality.
Personal Banker
Regions Bank
Memphis
11.2015 - 10.2018
- Assisted clients with a wide range of banking services, including account management, lending inquiries, and financial transactions, while delivering high-quality service in a high-volume contact center environment.
- Trained and mentored new employees, developing onboarding materials and providing hands-on support to improve performance and retention.
- Collaborated on special projects and cross-functional initiatives, contributing insights to improve operational processes and enhance customer experience.
- Consistently met or exceeded performance metrics for accuracy, compliance, and service delivery.
Education
BBA - Business Administration And Management
Clark Atlanta University
Atlanta, GA 08.2022 - 09.2025
Skills
- Medical Claims Analysis & Adjudication
- Regulatory Compliance & Accuracy
- Financial Consultation & Risk Assessment
- Data Analysis & Reporting
- Process Improvement & Workflow Optimization
- Team Collaboration & Training
Timeline
Medical Claims Processor
Elevance Health
11.2024 - Current
Medical Claims Analyst
UnitedHealthcare
02.2023 - Current
BBA - Business Administration And Management
Clark Atlanta University
08.2022 - 09.2025
Financial Consultant
Regions Bank
10.2018 - 09.2019
Personal Banker
Regions Bank
11.2015 - 10.2018