Angel Salter
Atlanta
Summary
Organized Office Manager and Administrative Professional with noted experience in healthcare administration. Prioritizes projects and multitask effectively to achieve project goals. Team player that blends advanced organizational, technical and business acumen. Offering these skills and strong work ethic.
Overview
10
10
years of professional experience
Work History
Property Administrator
BGSF-Northwood Office
2023.08 - Current
- Process invoices for portfolio properties on a regular and ongoing basis
- Receive, prioritize and distribute mail and telephone correspondence, may draft written responses when necessary
- Create and maintain an accurate and efficient filing system for tenant files, leases and contracts
- Prepare business expense reports and ensure that all expenses are submitted
- Schedule and coordinate complex activities such as tenant events onsite & offsite meetings, conferences.
Property Administrator
Lincoln Property Company
2023.10 - 2024.07
- Plan and schedule meetings and events, proactively
- Guide staff on property management policies and training
- Analyze contracting requirements for suggesting revisions
- Reviews and analyzes new and proposed contracting regulations
- Coordinate schedules, agendas, and action items for key groups
- Prepare invoices, collect rental payments, track lease addendums
- Reading, researching, and routing correspondence, collecting, analyzing information; and initiating telecommunications
- Source vendors and manage compliance through risk mitigation, review cost breakdowns and determine reasonableness.
Regional Coordinator
Kaizen Technologies
2023.02 - 2023.10
- Laison between the manager and his key subordinate staff members and other key officials
- Review and document all calls and will initiate appropriate reports and emails
- Coordinate monthly events and appreciation gifts
- Route important operational calls
- Monitor all relevant electronic mailboxes, and work with the appropriate personnel to follow-up with required actions
- Generate and process service contracts
- Review and process monthly financial statements
- Collaborate with external stakeholders and community leaders.
Customer Experience Supervisor
TJ Maxx
2022.07 - 2023.02
- Achieved promotion within 30 days of hire
- Provided guidance in day-to-day operations
- Designed, developed, and delivered a variety of training and continuous skills improvement
- Identified, analyzed, and recommended solutions for complex problems
- Announced store communications and co-led shift meetings of 20+ staff
- Trained and coached 10+ staff on new systems to achieve excellent customer service; increased survey submission by 15%.
Administrative Assistant
Peaceful Insight Counseling LLC
2020.07 - 2021.12
- Lead departmental operations, developing recommendations for the organization and program managers on critical planning and resource utilization issues.
- Verified patient insurance coverage; improved enrollment conversion by 20%
- Prepared email correspondence, social media marketing, and employee recognition documents
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Client Service Professional
CBRE Inc.
2018.10 - 2019.05
- Proactively tracked and managed lease-related critical dates
- Managed and updated physical and digital tenant account information.
- Produced commercial marketing material (tour books, maps, site plans).
- Collaborated with cross-functional teams to deliver comprehensive solutions for clients.
- Managed multiple projects simultaneously while maintaining strict deadlines and budgets.
- Coordinated with sales teams to ensure a smooth transition for new clients during the onboarding process.
Patient Access Specialist
Emory Healthcare
2016.02 - 2017.09
- Practiced discretion through HIPAA privacy and security regulations
- Collaborated with cross-functional departments to ensure quality patient care
- Track and log all incoming calls, faxes, emails business involving (80-90 calls a day)
- Collected billing information, verified insurance, submitted prescription refill requests.
Mental Health Technician
Coastal Harbor Behavioral Center
2014.11 - 2016.12
- Performed scheduled patient safety checks and documented results to establish patients' well-being.
- Helped patients with meals, activities of daily living (ADLs) and facility transfers to promote security and patient well-being.
- Supported multiple departments providing crisis intervention and de-escalation techniques for patients
- Applied de-escalation and limit-setting techniques to promote patient cooperation.
- Assisted with patient restraint and seclusion scenarios to create safe environment for patient and medical personnel.
Education
Bachelor's of Science - Behavior Analysis
Savannah State University
Savannah, GA05.2015
Skills
- Budget Compliance
- Project Management
- Problem-Solving
- Event Planning
- Vendor Management
- Discretion and Confidentiality
- Accounts Receivable
- Patient Care Coordination
- Office Administration
- Organizational Skills
- Customer Service
- Insurance Verification
Volunteer Experience
Heads Up Guidance Services Inc. (NPO), Savannah, GA
Clinical Assistant 04/14 - 09/16
Outstanding spokesperson for community outreach events., Assisted as co-facilitator for weekly Life Skills sessions. Successfully implemented client treatment plans daily. Assisted with fundraising projects and marketing. Provided referral sources. Briefed supervisor on subject meeting, , provided staff training and created presentations.
Timeline
Property Administrator
Lincoln Property Company
2023.10 - 2024.07
Property Administrator
BGSF-Northwood Office
2023.08 - Current
Regional Coordinator
Kaizen Technologies
2023.02 - 2023.10
Customer Experience Supervisor
TJ Maxx
2022.07 - 2023.02
Administrative Assistant
Peaceful Insight Counseling LLC
2020.07 - 2021.12
Client Service Professional
CBRE Inc.
2018.10 - 2019.05
Patient Access Specialist
Emory Healthcare
2016.02 - 2017.09
Mental Health Technician
Coastal Harbor Behavioral Center
2014.11 - 2016.12
Bachelor's of Science - Behavior Analysis
Savannah State University
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