Angel Summerour
Valdosta
Summary
Experienced with providing excellent customer service and managing inventory for smooth operation. Utilizes strong communication skills to interact effectively with customers and colleagues. Track record of maintaining cleanliness and organization in dynamic work setting.
Results-driven hospitality professional with focus on delivering high-quality service and maintaining positive customer experience. Known for adaptability, teamwork, and strong commitment to meeting customer needs. Skilled in inventory management, customer relations, and handling transactions smoothly.
Compassionate with proven ability to create nurturing and safe environment for children. Developed engaging activities that promote learning and development. Demonstrated expertise in managing schedules and addressing unique needs of each child.
Overview
8
8
years of professional experience
Work History
Beverage Cart Attendant
Valdosta Country Club
04.2024 - Current
- Operated POS system to facilitate cash and credit transactions and refunds.
- Assisted in training new Beverage Cart Attendants, sharing best practices for successful interactions with golf course guests.
- Managed closing duties by restocking items on cart and reconciling cash drawer.
- Collaborated with fellow team members to create a welcoming atmosphere for guests on the golf course.
- Demonstrated adaptability by working efficiently during high-traffic times while still providing attentive service to patrons.
Bartender/Server
Valdosta Country Club
04.2024 - Current
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Family Nanny
Olivia Wright
08.2021 - 04.2022
- Nurtured strong relationships with both parents and children based on trust, respect, empathy, and open communication lines.
- Supported families in maintaining household order by performing light housekeeping duties, meal preparation, and laundry tasks.
- Adapted quickly to evolving family dynamics or schedule changes to ensure a smooth transition period for the children involved.
- Safeguarded children''s well-being by closely monitoring their activities and providing appropriate supervision at all times.
- Established open communication with parents for seamless coordination in children''s daily routines and schedules.
Beverage Cart Attendant
The Georgia Club
05.2021 - 08.2021
- Implemented creative marketing strategies for advertising daily specials, resulting in increased sales of featured products.
- Maintained a clean and organized cart, ensuring optimal presentation of beverages and snacks for guest selection.
- Greeted guests and inquired into beverage choices.
- Contributed to positive guest experiences by quickly addressing concerns or complaints in a professional manner.
- Coordinated with event planners to provide custom beverage offerings for tournaments and special occasions, enhancing overall guest experiences.
- Utilized strong communication skills to relay important information between golf course staff members as needed.
Hostess
The Georgia Club
05.2021 - 08.2021
- Answered customer questions about hours, seating, and menu information.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Maintained a clean and welcoming environment, ensuring the comfort of guests throughout their visit.
Family Nanny
Alisha Stanford
08.2019 - 05.2020
- Managed challenging behaviors calmly and effectively using positive reinforcement techniques to encourage selfregulation.
- Facilitated relationships with children and parents by developing caring and structured home environments.
- Assisted school-aged children with homework completion, ensuring timely submission of assignments while reinforcing study habits.
- Coordinated transportation arrangements for extracurricular activities, doctor appointments, and other necessary engagements.
- Supported children's emotional and social development by being patient and understanding listener.
Sales Associate
Modica Market
05.2018 - 07.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Answered customer questions about sizing, accessories, and merchandise care.
Sales Associate
Ono Surf Shop
05.2017 - 07.2017
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Education
Communication And Sciences Disorders
Valdosta State University
Valdosta, GA05-2024
High School Diploma -
Jefferson High School
Jefferson, GA05-2020
Skills
- Toddler care experience
- Educational support
- Creative play
- Activity planning
- Dependable and responsible
- Relationship building
- Problem-solving
- Schedule management
Timeline
Beverage Cart Attendant
Valdosta Country Club
04.2024 - Current
Bartender/Server
Valdosta Country Club
04.2024 - Current
Family Nanny
Olivia Wright
08.2021 - 04.2022
Beverage Cart Attendant
The Georgia Club
05.2021 - 08.2021
Hostess
The Georgia Club
05.2021 - 08.2021
Family Nanny
Alisha Stanford
08.2019 - 05.2020
Sales Associate
Modica Market
05.2018 - 07.2018
Sales Associate
Ono Surf Shop
05.2017 - 07.2017
Communication And Sciences Disorders
Valdosta State University
High School Diploma -
Jefferson High School
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