Professional office support specialist with extensive experience in administrative functions and office management. Known for reliability and adapting to dynamic work environments. Excellent organizational abilities and collaborative mindset ensure seamless team operations and goal achievement.
Overview
25
25
years of professional experience
Work History
Administrative Assistant III
Associated Asphalt Gainesville
11.2010 - 03.2025
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Managed expense reports for executive staff members and terminal, ensuring accurate documentation of spending for budgeting purposes.
Streamlined office operations, implementing digital file management systems to reduce paper use and increase efficiency.
Developed filing system for historical documents, preserving important company records and improving access to information.
Assisted coworkers and staff members with special tasks on daily basis.
Manage relationships with maintenance vendors and contractors, ensuring quality workmanship and cost efficiency.
Ensure compliance and documentation for local, state and federal governing agencies.
Coordinate and oversee maintenance, repairs and projects to ensure on schedule completion.
Reconcile and submit monthly expense reports.
Prepare and distribute regularly scheduled reports.
Coordinated office supply inventory and maintenance supply inventory, proactively ordering necessary items before depletion to avoid workflow disruptions.
Business Center Attendant
Chateau Elan Winery & Resort
02.2006 - 11.2010
Manage daily conferences to assure all guest meeting needs were met.
Prepare reports of operational activities to assist in daily planning with all departments.
Provide administrative support to all guest, directors and managers in a timely and courteous manner.
Process monthly invoices with supporting documentation.
Assist in monthly inventory processes for purchasing department.
Assist in all departments, doing a variety of duties, as requested by department managers and directors.
Lead Assistant Manager
Spectrum Services
07.2000 - 05.2005
Built strong relationships with customers through positive attitude and attentive response.
Mentored and guided employees to foster proper completion of assigned duties.
Enhanced team productivity by implementing efficient work processes and streamlining operations.
Facilitated training for associates through daily coaching and regular performance appraisals.
Assisted with new hire processing and existing training programs.
Improved customer service levels through the implementation of feedback-driven improvements to systems and procedures.
Ensured compliance with company policies, federal regulations, and industry best practices.
Coordinated daily operations for optimal results, ensuring smooth workflow and customer satisfaction.
Supervised day-to-day operations to meet performance, quality and service expectations.
Managed, reviewed and collaborated in the collection and/or processing of data.
Education
No Degree - Environmental Health
Columbia Southern University
Orange Beach, AL
01-2016
No Degree - Business Management
Gwinnett Technical College
Lawrenceville, GA
01-2000
Skills
File management
Vendor management
Confidentiality practices
Computer skills
Office administration
Office management
Professional and mature
Problem solving
Decision-making
Safety procedures
Timeline
Administrative Assistant III
Associated Asphalt Gainesville
11.2010 - 03.2025
Business Center Attendant
Chateau Elan Winery & Resort
02.2006 - 11.2010
Lead Assistant Manager
Spectrum Services
07.2000 - 05.2005
No Degree - Environmental Health
Columbia Southern University
No Degree - Business Management
Gwinnett Technical College
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