Talibah Bond
Douglas
Summary
Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
10
10
years of professional experience
Work History
Robot Operator
PCC Airfoils LLC
Douglass
07.2021 - Current
- Operated robotic systems to manufacture precision aerospace components.
- Monitored equipment performance to ensure consistent operation and safety standards.
- Conducted routine maintenance on robots to prevent operational downtime.
- Collaborated with team members to streamline production workflows and processes.
- Trained new operators on safety protocols and equipment handling procedures.
- Assisted in troubleshooting robotic malfunctions to minimize disruptions in production.
- Documented production activities and maintained accurate records for quality assurance.
- Inspected finished products for compliance with industry specifications and standards.
- Performed daily safety checks on robots and equipment to ensure optimal operation.
- Ensured that robots were operating safely by following established safety protocols.
- Monitored robot performance for any malfunctions or errors, and troubleshooted accordingly.
Cashier
Jet Food Stores
Douglas
09.2018 - 07.2021
- Processed customer transactions efficiently at local convenience store.
- Maintained accurate cash register and balanced daily cash drawers.
- Assisted customers with product inquiries and provided excellent service.
- Stocked shelves and organized merchandise to enhance store appearance.
- Operated point-of-sale systems for smooth transaction processing.
- Collaborated with team members to ensure timely service during peak hours.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register or POS system to receive payment by cash, check and credit card.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Answered customer questions and provided store information.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Learned roles of other departments to provide coverage and keep store operational.
- Followed company security procedures for handling large sums of money.
- Helped with purchases and signed customers up for rewards program.
- Assisted customers over the phone regarding store operations, product information and order placement.
Sales Agent
Global Life
Waycross
03.2015 - 09.2018
- Engaged clients to understand their insurance needs and preferences.
- Explained policy options and benefits to potential customers effectively.
- Conducted follow-up calls to maintain relationships and address concerns.
- Processed applications and ensured compliance with company guidelines.
- Collaborated with team members to improve sales strategies and client outreach.
- Utilized CRM software to track leads and manage client information efficiently.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Engaged positively with each customer, providing professional, and polite support for sales and service needs.
Education
High School Diploma -
Coffee High School
Douglas, GA08-2006
Skills
- Robotic system operation
- Problem solving
- Positive attitude
- Quality control
- Safety compliance
- Troubleshooting techniques
- Quality assurance
- Production workflow optimization
- Team collaboration
- Documentation management
- Customer engagement
- Time management
- Active listening
Timeline
Robot Operator
PCC Airfoils LLC
07.2021 - Current
Cashier
Jet Food Stores
09.2018 - 07.2021
Sales Agent
Global Life
03.2015 - 09.2018
High School Diploma -
Coffee High School
Similar Profiles
Mariah WojciakMariah Wojciak
Assembler at PCC Airfoils LLCAssembler at PCC Airfoils LLC
Thomas RobinettThomas Robinett
CNC Machine Operator at PCC Airfoils LLCCNC Machine Operator at PCC Airfoils LLC
Olivia NistOlivia Nist
Accounting Co-Op at PCC Airfoils LLCAccounting Co-Op at PCC Airfoils LLC
Caroline BeairdCaroline Beaird
Server at Fort Pond Bay Company, Harvest on HudsonServer at Fort Pond Bay Company, Harvest on Hudson
Jaci PavekJaci Pavek
Safety Coordinator at Holloman CorporationSafety Coordinator at Holloman Corporation