Angela Ellis
Byron
Summary
Dynamic Patient Access Representative with a proven track record at Atrium Health Navicent, excelling in insurance verification and HIPAA compliance. Recognized for delivering exceptional customer service while maintaining accurate patient records. Strong team leader skilled in multitasking and organization, fostering a collaborative environment that enhances patient experiences.
Overview
15
15
years of professional experience
Work History
Patient Access Representative
Atrium Health Navicent
04.2022 - Current
- Assisted patients with registration
- Verified insurance information and collected necessary documentation for patient visits.
- Provided excellent customer service by addressing patient inquiries and concerns promptly.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Ensured compliance with HIPAA regulations to maintain confidentiality of sensitive patient information during all interactions.
Merchandise Team Lead
Belk
11.2012 - 04.2022
- Led merchandise team to ensure optimal product placement and visual standards.
- Trained and mentored new staff on inventory management systems and procedures.
- Analyzed sales data to optimize stock levels and improve product offerings.
- Championed company values and culture, fostering a workplace environment that promoted teamwork, respect, and dedication to excellence in customer service.
Camp Counselor
Camp Thunder
05.2010 - 07.2013
- Supervised daily activities to ensure safety and engagement of campers.
- Developed and implemented educational programs tailored to diverse age groups.
- Facilitated conflict resolution among campers, promoting teamwork and cooperation.
- Coordinated recreational activities, enhancing camper participation and enjoyment.
Education
Associate of Arts - Education
Gordon State College
Barnesville, GA05-2000
Skills
- Customer service
- Insurance verification
- HIPAA compliance
- Patient registration
- Multitasking and organization
- Team leadership
Timeline
Patient Access Representative
Atrium Health Navicent
04.2022 - Current
Merchandise Team Lead
Belk
11.2012 - 04.2022
Camp Counselor
Camp Thunder
05.2010 - 07.2013
Associate of Arts - Education
Gordon State College
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