Summary
Overview
Work History
Education
Skills
Timeline
Generic

Angela Hollis

Bloomingdale

Summary

Precertification Specialist with extensive experience at St. Josephs Candler Health System, excelling in authorization processing and documentation accuracy. Known for exceptional problem-solving skills and a commitment to HIPAA compliance, I effectively collaborate across departments to ensure seamless operations and uphold medical policy standards.

Committed job seeker with a history of meeting company needs through consistent and organized practices. Skilled in working under pressure, and adapting to new situations and challenges to best enhance the organizational brand.

Overview

37
37
years of professional experience

Work History

Precertification Specialist

St Josephs Candler Health System
Savannah
10.2015 - Current
  • Obtain authorization via the payer website or by phone for surgical cases before services are rendered.
  • Collaborated with other departments within the organization as needed to resolve issues or obtain additional information.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Maintained detailed documentation of all activities related to the precertification process.
  • Maintain individual payer files to include up to date requirements needed to successfully obtain authorizations.
  • Confirm the accuracy of CPT and ICD-10 diagnoses in the procedure order.
  • Contact patients to discuss authorization status.
  • Clear and friendly customer service to patients and insurance companies.
  • Review chart documentation to ensure the patient meets medical policy guidelines.
  • Prioritize incoming authorization requests according to urgency.

Occupational Health Department Secretary

St. Josephs Candler Health System
Savannah
05.2004 - 10.2015
  • Updated departmental databases with current information on a timely basis, pleasantly welcomed visitors, answered phone calls, and maintained the front reception desk.
  • Adhered to HIPAA requirements to safeguard patient confidentiality.
  • Entered data into the Meditech computer system accurately and in a timely manner. Maintained records of TB tests, titers, and labs for employees of the health system.
  • Prepared and maintained filing systems, ensuring accuracy of records.
  • Maintained office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders; verifying receipt of supplies.
  • Managed communications between team members, customers, and vendors to keep operations efficient and successful.

Engineering Department Department Clerk

St. Josephs Candler Health System
Savannah
10.1987 - 05.2004
  • Performed data entry and recordkeeping tasks to track company correspondence and updates.
  • Copied, sorted and filed records of office activities and business transactions.
  • Facilitated communication between different departments within the organization.
  • Communicated with customers, employees and vendors to answer questions and address complaints.
  • Inventoried and ordered materials, supplies and services.
  • Performed other clerical duties as assigned by management team.
  • Relayed work orders and messages to and from supervisors and work crews using cellular and radio networks.
  • Utilize Meditech for ordering maintenance and construction supplies.

Education

Some College (No Degree) - Child Development

Savannah Technical College
Savannah, GA
05-1987

High School Diploma -

Calvary Baptist High School
Savannah, GA
05-1984

Skills

  • Authorization processing
  • CPT coding
  • ICD-10 coding
  • Documentation accuracy
  • Medical policy compliance
  • Office assisting (scanning, faxing, copying)
  • Meditech/EMR
  • Familiar with medical terminology
  • Familiar with EOBs
  • Familiar with Word, Excel, and PowerPoint
  • HIPAA compliance awareness
  • Proficiency in Meditech
  • Telephone etiquette
  • Problem solving

Timeline

Precertification Specialist

St Josephs Candler Health System
10.2015 - Current

Occupational Health Department Secretary

St. Josephs Candler Health System
05.2004 - 10.2015

Engineering Department Department Clerk

St. Josephs Candler Health System
10.1987 - 05.2004

Some College (No Degree) - Child Development

Savannah Technical College

High School Diploma -

Calvary Baptist High School

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Angela Hollis