Angela Hollis

• Managed retrieval of medical records ensuring compliance with HIPAA regulations.
• Collaborated with healthcare providers to streamline documentation processes.
• Analyzed data trends to improve efficiency in record retrieval operations.

• Utilized SSI computer program to correct claims errors before being billed.
• Utilized Meditech to correct errors and document errors that were in SSI
• Ran daily reports.
• Worked rejection reports to correct errors for claims to go out timely.

Review chart documentation to ensure the patient meets medical policy guidelines.

Prioritize incoming authorization requests according to urgency.

Obtain authorization via payor website or by phone for surgical cases before services are rendered.

Maintain individual payor files to include up to date requirements needed to successfully obtain authorizations.

Confirm the accuracy of CPT and ICD10 diagnosis in the procedure order.

Contact patients to discuss authorization status.

Clear and friendly customer service to patients and insurance companies.

Maintained a professional office environment through effective organization, inventory management, and supply ordering processes.

Provided clerical support to company employees by copying, faxing, and filing documents

Updated records with current immunizations and medical information for effective business record keeping.

Answer main phone line to department. Make appointments on office calendar for assessments,Titers,Tb tests.

Prepared reports highlighting number of employees seen and administered immunizations and injuries.

Utilize Meditech system to record labs and titers for employees of the health system.

Managed daily tasks constantly and sought out opportunities to go beyond requirements and support business targets.

Provided quality clerical support through data entry,document management,email correspondence, and overseeing the operation of office equipment.

Maintained computer databases and dispatch logs with with daily data from elevator failures and preventative maintenance fleet vehicles.

Utilize Meditech system to process purchase orders for the department.

Scheduled and dispatched service crews to handle service and repair needs.

Managed the shuttle bus driver.

Interact with the general public,employees,physicians and contractors.