Angela Mattila
Ranger,GA
Summary
Professional healthcare provider with strong expertise in patient care and support. Skilled in assisting medical staff, managing patient needs, and maintaining healthcare standards. Known for effective teamwork, adaptability, and reliability in fast-paced environments. Proficient in vital signs monitoring, patient mobility assistance, and medical documentation.
Overview
30
30
years of professional experience
Work History
Patient Care Technician
US Renal Care
04.1998 - 03.2019
- Assisted nursing staff in delivering high-quality patient care and support.
- Monitored vital signs and reported changes to healthcare team promptly.
- Maintained cleanliness and organization of patient care areas to ensure safety.
- Educated patients on treatment plans, enhancing understanding and compliance.
- Documented patient information accurately in electronic health records for continuity of care.
- Trained new staff on protocols and best practices for enhanced team performance.
- Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
- Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Medical Office Administrative Assistant
Unity Hospital
06.1993 - 02.1997
- Managed patient scheduling and appointment confirmations to enhance office efficiency.
- Coordinated communication between medical staff and patients, ensuring timely information dissemination.
- Maintained accurate patient records in electronic health record (EHR) systems to support compliance and quality care.
- Assisted in resolving patient inquiries, fostering a positive experience within the healthcare setting.
- Oversaw billing and insurance verification processes, ensuring accuracy and prompt payment collection.
- Led initiatives to enhance patient satisfaction scores through effective service delivery strategies.
- Demonstrated excellent multitasking abilities while simultaneously handling various administrative tasks such as answering phones, greeting patients, and data entry.
- Assisted in training new staff members on office procedures, ensuring consistent quality of services provided.
Aviation Storekeeper
US Navy
05.1989 - 03.1993
- Managed inventory levels to ensure timely availability of aviation parts and supplies.
- Maintained compliance with safety regulations and industry standards during storage operations.
- Coordinated logistics for incoming and outgoing shipments, optimizing delivery schedules.
- Trained and mentored junior staff on inventory management systems and best practices.
- Conducted regular audits to assess inventory accuracy and identify discrepancies.
- Developed standard operating procedures for efficient warehouse management and maintenance practices.
Education
Chapman University
Orange, CAGeneral
Georgia Highlands College
Rome, GAMedical Office Administration Diploma - Medical Office Administration
Minneapolis School of Business
Minneapolis, MN05-1994
High School Diploma -
Red Bud High School
Calhoun06-1988
Timeline
Patient Care Technician
US Renal Care
04.1998 - 03.2019
Medical Office Administrative Assistant
Unity Hospital
06.1993 - 02.1997
Aviation Storekeeper
US Navy
05.1989 - 03.1993
Chapman University
General
Georgia Highlands College
Medical Office Administration Diploma - Medical Office Administration
Minneapolis School of Business
High School Diploma -
Red Bud High School
Similar Profiles
Tarraine SmithTarraine Smith
LPN Charge Nurse at US Renal CareLPN Charge Nurse at US Renal Care
Amanda NilsenAmanda Nilsen
Facility Administrator at US Renal CareFacility Administrator at US Renal Care
Shawn ThibodeauShawn Thibodeau
Registered Nurse at US RENAL CARERegistered Nurse at US RENAL CARE
Cornellia NottinghamCornellia Nottingham
Hemodialysis Patient Care Technician at Us Renal CareHemodialysis Patient Care Technician at Us Renal Care
Aiden DavesAiden Daves
Crew Member at Bojangles' Famous Chicken 'n BiscuitsCrew Member at Bojangles' Famous Chicken 'n Biscuits