Angela Miklos
Atlanta
Summary
Dynamic leader with a proven track record at Glen Raven, Inc., enhancing operational efficiency and spearheading continuous improvement initiatives. Excelled in leadership and team building, driving cross-functional teams, and implementing a CRM, significantly optimizing customer engagement. Skilled in data analytics and supplier relationship management, consistently delivering innovative solutions and fostering robust supplier partnerships.
Overview
17
17
years of professional experience
Work History
Commercial Operations Manager
Glen Raven, Inc
03.2018 - 01.2025
- Lead or collaborated closely with cross-functional teams to drive continuous improvement initiatives across the organization.
- Overhauled how technical specs were reported and set processes for the automation of spec sheets for customers
- Implemented a CRM for Sales, Customer Service, and Marketing teams; designed all customizations needed with a third party programmer
- Managed relationships with yarn customers
- Lead task forces focused on areas such as competition and decreasing the amount of inventory sold off at closeout pricing; built tools and implemented process changes based on findings
- Lead research, testing and education efforts to obtain IMO FR certificate which allowed products to be utilized on commercial vessels
Category Manager, Outdoor Furniture & Accessories
ShoppersChoice.com, LLC
07.2017 - 03.2018
- Lead a team in determining product assortment and online merchandising to maximize revenue
- Collaborated with company ownership on pricing strategies
- Educated Sales, Business Development, and Marketing teams on high-end outdoor furniture and performance fabrics
- Created the framework for a Cushion Wizard to increase Replacement Cushion and Custom Cushion sales
- Coordinated photo / video shoot efforts for Lakeview Outdoor Designs and Ultimatepatio.com
Project Accountant II
Turner Industries LLC
01.2016 - 07.2017
- Guided and trained a team of Level 1 Project Accountants
- Coordinated with on-site Project Management to verify contract details and determine billing processes for roughly 25 jobs each month
General Manager, Cushion Production Facility
Summer Classics, Inc.
10.2007 - 09.2014
- Promoted to General Manager after only one year of employment
- Managed 100+ employees in all daily operations to increase productivity while lowering costs
- Implemented new scheduling and production processes for increased output and efficiency
- Oversaw design and product development efforts, production planning, and inventory control
Purchasing Agent and Special Projects Manager
Summer Classics, Inc.
10.2007 - 09.2014
- Purchased fabric for two large outdoor furniture companies and forecasted sales for roughly 400 SKU’s
- Improved inventory control functions and worked with IT to provide accurate reporting
- Coordinated new fabric development with vendors and managed timelines to introduce new product
- Provided product training to sales force and customers
- Coordinated all photo shoots for yearly launches
- Created the first Summer Classics product training DVD
- Lead a team in creating an Operations Manual for the Cushion Production Facility
Account Management
Summer Classics, Inc.
10.2007 - 09.2014
- Partnered in coordination of Frontgate’s yearly cushion development, seasonal photoshoots, and weekly production
- Facilitated effective communication between Frontgate and Summer Classics
- Spearheaded the process of determining “best fabric yield” in order to provide best cost
- Documented product specs for customer and end user
Education
Bachelor of Science - Business Management
University of Alabama At Birmingham
Birmingham05-2006
Skills
- Pricing strategy
- Data analytics
- Multitasking efficiency
- Bank reconciliation
- Leadership and team building
- Innovation and creativity
- Strong communication skills
- Problem resolution
- Problem-solving
- Supplier relationship management
- Processes and procedures
- Planning and implementation
- Time management mastery
Accomplishments
- Employee of the Year, 2008 (Given by Executive Management Team)
- “WIT” (Whatever It Takes) Award, 2010 (Given by peers)
Extras
Served on various committees at Glen Raven including:
- Corporate Compliance Committed: Vetted and ultimately partnered with a new compliance training vendor, determined appropriate quarterly trainings, ensured trainings were completed across the company
- DEI Task Force: Team submitted proposals based on Glen Raven's goals for living wage updates, a wage equity audit, a new paid family leave policy, and upskilling & reskilling efforts
- Wyndham Championship Event Planning Committee: Partnered with event planning team and sales teams to organize all details of customer attendance at the Glen Raven-sponsored annual PGA golf tournament
- Purpose Champions: Ambassador to peers in support the purpose and pillars of Glen Raven
Languages
English
Native or Bilingual
Italian
Elementary
Timeline
Commercial Operations Manager
Glen Raven, Inc
03.2018 - 01.2025
Category Manager, Outdoor Furniture & Accessories
ShoppersChoice.com, LLC
07.2017 - 03.2018
Project Accountant II
Turner Industries LLC
01.2016 - 07.2017
General Manager, Cushion Production Facility
Summer Classics, Inc.
10.2007 - 09.2014
Purchasing Agent and Special Projects Manager
Summer Classics, Inc.
10.2007 - 09.2014
Account Management
Summer Classics, Inc.
10.2007 - 09.2014
Bachelor of Science - Business Management
University of Alabama At Birmingham
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