Angela Ruiz
Fairburn
Summary
Dedicated Lead Medical Assistant with proven ability to streamline patient flow and improve care processes. Expertise in EHR management and team collaboration ensures optimal patient outcomes.
Overview
6
6
years of professional experience
Work History
Lead Medical Assistant
Womens Medical Center
Tyrone
10.2022 - Current
- Implemented office protocols to streamline patient flow and care processes.
- Maintained medical inventory and ordered supplies as needed for operations.
- Guided patients to room, recorded vital signs, discussed patient medical history and entered information for physician or other clinical staff to review.
- Worked collaboratively with other members of the healthcare team in order to provide optimal care for each patient.
- Prepared daily charts by creating and updating electronic health records system data prior to patient visits.
Certified Medical Assistant
YourTown Health
Palmetto
04.2021 - 08.2022
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Educated patients about medications, procedures and physician's instructions.
- Measured vital signs and took medical histories to prepare patients for examination.
- Labeled and completed lab requisitions using ICD and CPT coding.
- Assisted with diagnostic testing by collecting and packaging biological specimens
for internal and laboratory analysis.
Customer Service Representative
YourTown Health
Palmetto
04.2021 - 08.2022
- Verified that patients had proper insurance coverage prior to procedures or
appointment scheduling. - Utilized active listening and communication skills to address customer inquiries and
escalate issues to supervisor. - Documented and managed patient information in computer system.
Accessed patient information through various software applications, maintaining
strict confidentiality to remain compliant with HIPAA regulations. - Scanned completed forms, identification and insurance cards, maintaining patient
documents folder. - Registered patients by verifying records to update computer system and patient
charts.
Trainer
Chick-fil-A
Fairburn
07.2020 - 03.2021
- Conducted training sessions for new team members on operational procedures.
- Maintained up-to-date knowledge of industry trends and best practices.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
Education
Continuing Education: Medical Assistant Program -
Clayton State Univerity
Morrow02-2022
Associate of Applied Science - Pre-Nursing
Georgia Military College
Fairburn, GA05-2021
Skills
- EHR management
- Vital signs measurement
- Training and development
- Clinical flow management
- Professionalism and ethics
- Clinical leadership
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Lead Medical Assistant
Womens Medical Center
10.2022 - Current
Certified Medical Assistant
YourTown Health
04.2021 - 08.2022
Customer Service Representative
YourTown Health
04.2021 - 08.2022
Trainer
Chick-fil-A
07.2020 - 03.2021
Continuing Education: Medical Assistant Program -
Clayton State Univerity
Associate of Applied Science - Pre-Nursing
Georgia Military College