Dedicated professional with expertise in client advocacy and Medicaid application processing. Proven ability to conduct eligibility screenings and ensure compliance, fostering positive relationships to support client needs.
Overview
9
9
years of professional experience
Work History
Onsite Representative
Eligibility Screening Services
Statesboro
07.2022 - Current
Conducted eligibility screenings for various programs and services.
Assisted clients in understanding program requirements and necessary documentation.
Ensured compliance with security policies and procedures at all times.
Maintained positive working relationship with fellow staff and management.
Built a relationship with local Department of Family and Children Services supervisors to assist with tracking Medicaid applications.
Assist clients with submitting applications to the SSA for disability and help submit medical documentation from the facility.
Knowledge of working all pools.
Tier 2: Completing close and return reports, and previewable transaction charges.
Receptionist
Southeastern Lung Assosiates
Savannah
02.2021 - 07.2022
Managed patient scheduling and appointment coordination for efficient office operations.
Greeted patients warmly and ensured a welcoming reception area.
Maintained accurate patient records using electronic health record systems.
Assisted with insurance verification and patient eligibility inquiries promptly.
Veterinary Assistant
Buckwalter Veterinary Clinic
Bluffton
05.2016 - 01.2020
Assisted veterinarians during examinations and procedures in a busy clinic environment.
Maintained cleanliness and organization of treatment areas and animal enclosures.
Handled animal care tasks, including feeding, bathing, and exercising patients.
Monitored vital signs and reported changes to the veterinary team promptly.
Prepared surgical instruments and assisted during surgeries as needed.
Scheduled appointments and managed client communications efficiently for optimal workflow.
Supported inventory management by restocking supplies and tracking usage levels accurately.
Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
Restrained animals during examination or treatment procedures using appropriate techniques according to species size and temperament.
Assisted veterinarians in examining animals.
Administered vaccinations, medications and treatments as prescribed by the veterinarian.
Education
Some College (No Degree) - Patient Care Tecnhnician
Savannah Technical College
Savannah, GA
Skills
Compliance tracking
Client advocacy
Medicaid application processing
Application assistance
Eligibility screening
Patient scheduling
Insurance verification
Electronic health records
Effective communication
Team collaboration
Attention to detail
Time management
Timeline
Onsite Representative
Eligibility Screening Services
07.2022 - Current
Receptionist
Southeastern Lung Assosiates
02.2021 - 07.2022
Veterinary Assistant
Buckwalter Veterinary Clinic
05.2016 - 01.2020
Some College (No Degree) - Patient Care Tecnhnician
Program Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services CommissionProgram Administrative Assistant II at Medical & Social Services Division, Access & Eligibility Services Texas Health and Human Services Commission