Angelica Brigitte
Kingsland
Summary
Health Unit Coordinator with proven expertise in patient admissions and discharges management. Proficient in electronic health record systems and team training, contributing to efficient operations and enhanced patient care. Demonstrated ability to streamline processes across departments, ensuring high standards of service delivery.
Overview
10
10
years of professional experience
Work History
Health Unit Coordinator
Southeast Ga Health System
St. Marys
2023.01 - Current
- Coordinated patient admissions and discharges for efficient hospital operations.
- Managed electronic health record entries to ensure accurate patient information.
- Trained new staff on protocols and best practices within the health unit environment.
- Answered incoming calls and routed them to the appropriate departments or staff members.
- Coordinated communication between various departments within the facility regarding patient care needs.
- Managed daily operations of the health unit including filing, faxing, photocopying.
Customer Service Representative
Department of Public Health
St. Marys
2015.10 - 2022.10
- Assisted patients with appointment scheduling and registration processes.
- Responded to patient inquiries via phone and in-person interactions.
- Managed patient records using electronic health record systems.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collected deposits or payments and arranged for billing.
Education
High School Diploma -
Camden County High School
Kingsland, GA2012-05
Skills
- Electronic health records
- Patient coordination and appointment scheduling
- Staff training and health unit operations
- Customer relationship management
References
References available upon request.
Timeline
Health Unit Coordinator
Southeast Ga Health System
2023.01 - Current
Customer Service Representative
Department of Public Health
2015.10 - 2022.10
High School Diploma -
Camden County High School