Angelika McDonald
Augusta
Summary
Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
3
3
years of professional experience
Work History
Office Manager
RBW Logistics
Augusta
02.2023 - Current
- Assisted in maintaining a clean and organized office environment.
- Maintained filing system for records, correspondence and other documents.
- Managed office inventory and placed new supply orders.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Supervised staff members, organized schedules and delegated tasks.
- Provided training to new hires on office policies and procedures.
- Developed and implemented office policies and procedures.
- Created spreadsheets in Excel to track data such as vacation requests, sick days .
- Provided administrative support to management team including preparing reports and presentations.
- Coordinated with other supervisors, combining group efforts to achieve goals.
- Guided employees in handling difficult or complex problems.
- Reviewed reports on employee attendance, productivity and effectiveness to evaluate performance.
Shipping and Receiving Clerk
RBW Logistics
Augusta
02.2023 - Current
- Processed incoming shipments and verified accuracy of items received.
- Maintained shipping records and updated tracking systems regularly.
- Received incoming shipments, verifying quantity and quality of items against purchase orders.
- Operated computers to access information related to shipping activities.
- Checked items to be shipped against work orders to confirm correct quantities, destination and routing.
- Checked customer orders, labeling and documentation prior to shipment to avoid delays.
- Coached new staff preparing outgoing and receiving incoming shipments.
- Researched discrepancies between physical count of items versus inventory system reports.
- Contacted transport companies and suppliers to expedite, trace, or return shipments.
- Troubleshot issues related to shipping and receiving in compliance with corporate procedures.
Education
BBA - Business Administration
Dietrich Bonhoeffer College
Germany05-2003
Skills
- Customer relationship management
- Data entry
- Administrative support
- Financial accounting
- Staff training
- Customer relations
- Team supervision
- Office management
- Shipping logistics
- First Aid/CPR
Languages
German
Native/ Bilingual
Timeline
Office Manager
RBW Logistics
02.2023 - Current
Shipping and Receiving Clerk
RBW Logistics
02.2023 - Current
BBA - Business Administration
Dietrich Bonhoeffer College