Summary
Overview
Work History
Education
Skills
Timeline
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Angelina Holm

Columbus

Summary

Motivated Shift Leader enthusiastic about helping team members meet and exceed objectives with compassionate leadership. Talented trainer and operational problem-solver with front-line experience and collaborative nature. Resourceful in balancing customer, company and employee needs.

Overview

2
2
years of professional experience
2023
2023
years of post-secondary education

Work History

Shift Supervisor

Starbucks
Columbus
02.2023 - Current
  • Supervised daily operations and team performance on the production floor.
  • Ensured compliance with safety protocols and operational standards.
  • Trained new employees on equipment usage and workplace procedures.

Shift Lead

Panda Express
Birmingham
11.2023 - 10.2024
  • Supervised team during peak hours to ensure efficient service delivery.
  • Trained new employees on food preparation and customer service standards.
  • Monitored inventory levels and coordinated stock replenishment with suppliers.
  • Resolved customer complaints promptly to maintain satisfaction and loyalty.

Education

Russell County High School
Seale, AL

Skills

  • Team supervision
  • Inventory management
  • Customer service
  • Effective communication
  • Problem solving
  • Conflict resolution
  • Time management
  • Decision making
  • Strategic planning
  • Operations management
  • Training and mentoring
  • Conflict resolution techniques

Timeline

Shift Lead

Panda Express
11.2023 - 10.2024

Shift Supervisor

Starbucks
02.2023 - Current

Russell County High School

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Angelina Holm