Angie Wilson
Midville
Summary
Dedicated Certified Nursing Assistant 20+ years of experience, with a proven track record at Heritage Inn Health and Rehabilitation, excelling in patient care and HIPAA compliance. Demonstrated ability to enhance patient experiences through empathetic support and efficient vital signs monitoring. Skilled in medical office administration, contributing to a 20% improvement in patient processing speed.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Certified Nursing Assistant
Heritage Inn Health and Rehabilitation
07.2023 - 08.2024
- Provided empathetic support to patients experiencing emotional distress or confusion.
- Collaborated with healthcare team to develop and implement personalized care plans for patients.
- Operated patient lift equipment to safely transfer individuals with mobility challenges.
- Applied infection control techniques, including proper hand hygiene and use of personal protective equipment, to maintain a sterile environment.
- Monitored vital signs, including blood pressure and heart rate, to identify changes in patient health.
- Provided high-quality personal care services such as bathing, grooming, dressing, and feeding to ensure patient dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
Certified Phlebotomy Technician
Scarlet Lab
12.2022 - 07.2023
- Utilized butterfly needles to draw blood from patients with difficult veins.
- Performed venipuncture procedures to obtain blood samples for testing.
- Managed electronic health records system to document patient information and blood draw details.
- Operated centrifuge to prepare specimens for laboratory analysis.
- Communicated with patients to explain procedures and alleviate concerns.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Implemented infection prevention measures while conducting venipunctures or capillary punctures on diverse populations.
- Enhanced patient comfort by maintaining a calm and professional demeanor during blood draw procedures.
Certified Phlebotomy Technician
Metroplex Diagnostic
03.2021 - 12.2022
- Utilized butterfly needles to draw blood from patients with difficult veins.
- Performed venipuncture procedures to obtain blood samples for testing.
- Managed electronic health records system to document patient information and blood draw details.
- Operated centrifuge to prepare specimens for laboratory analysis.
- Communicated with patients to explain procedures and alleviate concerns.
- Maintained sterile environments for safe and effective sample collection, reducing contamination risks.
- Protected patients by following infection control, sharps disposal, and biohazardous waste disposal procedures.
- Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.
COVID-19 Tester/Certified Phlebotomist
Addeco Medical
12.2020 - 03.2021
- Enhanced testing accuracy by following strict procedures and utilizing proper equipment for COVID-19 testing.
- Reduced wait times for test results by efficiently processing samples and maintaining a streamlined workflow.
- Provided emotional support to anxious patients awaiting test results, fostering a compassionate environment during an uncertain time.
- Improved patient experience by providing clear instructions on self-administered tests, ensuring accurate results with minimal discomfort.
- Increased safety measures by adhering to stringent sanitation protocols and wearing appropriate personal protective equipment during COVID-19 testing.
- Handled and stored potentially contaminated nasal, oral and blood samples to prevent compromise.
- Contributed to public health research by collecting demographic data from patients during the testing process, aiding in identifying trends and potential outbreaks.
- Implemented quality control measures to maintain high standards in sample collection and storage throughout the entire process of COVID-19 testing.
Certified Medical Assistant
Internal Medicine
03.2018 - 12.2020
- Operated electronic health record software to input patient data accurately.
- Handled patient triage to determine urgency of care needs.
- Conducted patient education sessions on health maintenance and medication usage.
- Applied aseptic techniques to prepare examination rooms for patient use.
- Utilized blood pressure monitors to assess vital signs efficiently.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Called and faxed pharmacies to submit prescriptions and refills.
- Provided compassionate care for patients, addressing their concerns and ensuring a positive experience.
- Assisted physicians with various procedures, ensuring comfort and accuracy for optimal patient outcomes.
- Collected and documented patient medical information such as blood pressure and weight.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
- Enhanced clinic efficiency by thoroughly documenting patient information and updating electronic health records.
- Taught patients about medications, procedures, and care plan instructions.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
- Promoted office efficiency, coordinating charts, completing insurance forms, and helping patients with diverse needs.
Education
Associate Degree In Nursing - Nurse Assistant
Ogeechee Technical College
Statesboro, GADiploma -
Statesboro High School
Statesboro, GASkills
- Patient care
- HIPAA compliance
- Reliable team player
- Direct patient care
- Collecting vital signs
- Bathing assistance
- Alzheimer's and dementia care
- Basic life support
- Vital signs monitoring
- Blood glucose testing
- Medical office administration
- Database administration
- Collecting specimens
- CNA certification
Certification
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
Timeline
Certified Nursing Assistant
Heritage Inn Health and Rehabilitation
07.2023 - 08.2024
Certified Phlebotomy Technician
Scarlet Lab
12.2022 - 07.2023
Certified Phlebotomy Technician
Metroplex Diagnostic
03.2021 - 12.2022
COVID-19 Tester/Certified Phlebotomist
Addeco Medical
12.2020 - 03.2021
Certified Medical Assistant
Internal Medicine
03.2018 - 12.2020
- Certified Nursing Assistant (CNA) - State Boards of Nursing.
- Phlebotomy Technician Certification (CPT) - National Healthcareer Association.
- Basic Life Support (BLS) Certification - American Heart Association.
- First Aid Certification - American Red Cross or American Heart Association.
Associate Degree In Nursing - Nurse Assistant
Ogeechee Technical College
Diploma -
Statesboro High School
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