ANTONIO WILLIAMS
Decatur
Summary
Customer Service and Personal Skills with 20+ years of experience in retail, food and beverage and warehouse settings. Record-high customer satisfaction rankings, improvements to the bottom line and turnaround of underperforming operations and retail stores. Customer-focused and team player; Enthusiastic commitment to customer service. Lead by example and management experience to ensure the execution of all safety, security, quality and store operations policies. Exceptional skills in working well in difficult and stressful environments.
Overview
9
9
years of professional experience
Work History
OWNER
TONY WILLIAMS PHOTOGRAPHY
- Current
- Professional editing and airbrush via Photoshop and light house technology All equipment and programs are updated, and work has been performed by other departments Respond to guest inquiries, concerns and complaints as needed Answer phones and set reservations or appointments
Forklift Diver, Operation and Safety Check
PRO LOGISTIX-NORCROSS, GA
05.2024 - Current
- Plastic Wrap & Packaging Operation Met All Deadlines presented in operations package Maintained safety check and cleanliness of the work area.
Warehouse Coordinator
LEICA GEOSYTEMS-LAWRENCEVILLE, GA
04.2021 - 05.2024
- Coordinating projects, shipping, picking, and packing. Also the safety use of the Forklift.
Regional Manager
GOODWILL OF NORTH GA
01.2016 - 01.2018
- Training New Employees
- Insuring the company can obtain the highest level of professionalism from new hire
- Monitoring Supplies Ordering, Replacing & Distribution of supplies for office, warehouse and paper goods
- Complaint Investigation Determining that complaints are not attacks against the employee or company and finding a solution that everyone can honor and respect
- Counting on recommendations to improve the company as well as the day to day work load of the employee.
Education
Bachelor's - Education
University of Arkansas at Pine Bluff
Pine Bluff, AR01.1997
Skills
- Customer Service
- Personal Skills
- Retail Operations Management
- Complaint Handling & Resolution
- Customer Satisfaction Enhancement
- Order Picking
- Attention to Detail
- Forklift Certification
- Ability to Lift 75LBS
- Ability to Work with Little to No Supervision
Timeline
Forklift Diver, Operation and Safety Check
PRO LOGISTIX-NORCROSS, GA
05.2024 - Current
Warehouse Coordinator
LEICA GEOSYTEMS-LAWRENCEVILLE, GA
04.2021 - 05.2024
Regional Manager
GOODWILL OF NORTH GA
01.2016 - 01.2018
OWNER
TONY WILLIAMS PHOTOGRAPHY
- Current
Bachelor's - Education
University of Arkansas at Pine Bluff
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