Anija Ferguson
Kennesaw
Summary
Dedicated professional with a solid background in resident relations and community outreach. Known for exceptional organizational skills and effective communication. Ready to leverage expertise in leasing and customer service to enhance resident experiences and drive occupancy rates.
Overview
2
2
years of professional experience
Work History
Leasing Manager ( Lease Up )
Greystar
Acworth
03.2026 - Current
- Resolved resident concerns and escalations, ensuring high levels of customer satisfaction.
- Planned and executed resident events to enhance satisfaction and foster community engagement.
- Monitored occupancy reports, traffic reports, and leasing goals to meet property objectives.
- Assisted with the opening and stabilization of a new apartment community through lease-up efforts.
- Coordinated move-ins and resident onboarding, focusing on retention strategies to foster long-term residency.
Leasing & Marketing Professional
Willow Bridge Property Company
Atlanta
11.2025 - 03.2026
- Generated and followed up on leads via phone calls, emails, walk-ins, and online inquiries to enhance community occupancy rates.
- Maintained accurate resident files and compliance records, ensuring readiness for all audits.
- Processed rental applications, including income calculations, background checks, and approval documentation.
- Managed leasing and marketing for affordable housing community, ensuring compliance with program regulations while attracting qualified applicants.
- Communicated program requirements clearly to applicants and residents to ensure understanding and compliance.
Administrative Assistant
AccentCare
Kennesaw
07.2024 - 11.2025
- Delivered exceptional customer service to patients and families, fostering a supportive and empathetic environment.
- Managed incoming calls from patients, families, and healthcare providers, ensuring timely assistance and accurate information delivery.
- Prepared comprehensive reports, forms, and correspondence for clinical and administrative staff to facilitate effective communication.
- Managed faxing, scanning, and uploading medical records into electronic systems.
- Handled confidential patient information while strictly following HIPAA guidelines.
Education
BBA - Finance
Georgia State University
Atlanta, GA06-2026
Skills
- Social media marketing
- Leasing conversion techniques
- Customer Service & Resident Relations
- Occupancy Tracking & Leasing Reports
Timeline
Leasing Manager ( Lease Up )
Greystar
03.2026 - Current
Leasing & Marketing Professional
Willow Bridge Property Company
11.2025 - 03.2026
Administrative Assistant
AccentCare
07.2024 - 11.2025
BBA - Finance
Georgia State University