Summary
Overview
Work History
Education
Skills
Timeline

Anisa Canaj

Cartersville

Summary

Detail-oriented and outcome focused accounting professional with experience managing full-cycle billing, A/P, A/R, revenue and client account management across logistics and industrial sectors. Demonstrated success in managing high-volume invoicing, improving collection cycle, increasing revenue, reducing costs, reconciling discrepancies, and maintaining accurate financial records. Experienced in building and maintaining strong client relationships while effectively managing accounts.

Overview

12
12
years of professional experience

Work History

Customer Accounts & Billing Administrator

Trinity Industries
Cartersville
10.2023 - Current
  • Manage billing for Cartersville plant over 3,000 leased railcars, generating over $30M + in annual invoicing.
  • Create and perform final reviews of monthly maintenance invoices for over 150 railcars a month, ensuring accuracy and tracking SOW (Scope of Work)
  • Managed accounts receivable for the Cartersville plant, reducing past-due balances from $3.7M to $600K in 2024 through proactive follow-up.
  • Reduced payment disputes by 30% by improving documentation quality and accelerating client communication.
  • Generate financial reports for billing, collections, and revenue and collaborate on month end closing.
  • Serve as the primary liaison between railcar customers and internal teams, handling billing issues, service requests, and disposition updates.
  • Coordinate onboarding of new clients, ensuring documentation, contracts, and account setup are completed.
  • Conduct weekly meetings with customers and executives to provide updates on railcar status, movement, and billing matters using portals (Railinc, TAS, TTX, GATX, RSI, CSX)
  • Prepare detailed customer usage summaries, performance reports, and KPI dashboards to support client relations.
  • Review of applicable RailINC Brake Test Due-Dates, Superstructure, Equipment Health Alerts and Advisories, and DDCT Incidents to include AAR Rule 107/Joint Inspection events.

Operations Support Specialist II

Pike Engineering
Marietta
07.2022 - 10.2023
  • Prepared and sent accurate client invoices, ensuring timely delivery and payment follow-up.
  • Purchased materials, tools, and office supplies, negotiating pricing and terms to reduce costs.
  • Set up new engineering projects by entering job codes, coordinating timelines with internal teams.
  • Tracked and managed inventory to prevent shortages and optimize supply levels.
  • Facilitated onboarding of new hires, including account setup, software access, and orientation scheduling.
  • Attended weekly client meetings to share project updates, address concerns, and maintain transparency.
  • Monitored and recorded employees hours per project to ensure accurate reporting for billing and payroll.

Accounts Receivable & Payable Manager

Spiro Pando
AL
09.2017 - 05.2022
  • Company Overview: Construction Services
  • Overview full-cycle accounts payable and receivable processes using Finance 5 software, supporting multiple construction projects.
  • Supervised a team of 6 personnel overseeing invoicing processing, vendor payments, and client billing.
  • Negotiated pricing, payment terms, and contract details with subcontractors and vendors to reduce project costs.
  • Reviewed, approved, and processed subcontractor invoices, scheduled and processed timely payments.
  • Communicated with clients to resolve billing issues and follow up on outstanding payments, reducing AR aging.
  • Reconciled vendor statements and customer accounts, resolving discrepancies and maintaining job cost records.
  • Collaborated with project managers and estimators to coordinate with AP / AR processes with job costing, budgets, and financial reporting.
  • Construction Services

Payroll Specialist

Tomaiffico Maro
AL
04.2013 - 09.2017
  • Company Overview: Manufacturing Production
  • Managed payroll for a workforce of 300 employees, calculating wages, bonuses, overtime, and deductions.
  • Utilized Excel (V-lookup, Pivot Table) to generate detailed reports on earnings, taxes, deductions, and leave.
  • Prepared year-end tax documents and submitted government filings.
  • Verified and submitted timekeeping information for accurate and efficient payroll processing.
  • Applied knowledge of regulations, employment law and tax code to keep operations in compliance with applicable standards.
  • Conducted regular reconciliations of general ledger accounts related to payroll transactions for accurate financial reporting purposes.
  • Manufacturing Production

Education

MBA - Business Administration

University of Vlore
06.2020

Bachelor of Business Administration -

University of Vlore
06.2012

Payroll Fundamentals Certificate -

Kennesaw State University
07.2023

Skills

  • Bilingual: Fluent in English and Albanian
  • Full-Cycle Billing & Invoicing
  • Accounts Receivable & Collections Management
  • Accounts Payable & Vendor Payment Processing
  • Payroll Processing & Bookkeeping
  • Maintenance Invoice Review & Scope of Work Tracking
  • Revenue Analysis & Dispute Resolution
  • Customer Relations management
  • Customer Service
  • Complaint Resolution
  • Client Communication
  • Software Proficiency: Microsoft Office Suite
  • Replicon
  • QuickBase
  • Dynamics
  • Finance 5
  • Railinc
  • QLIK Sense
  • RSI Logistics
  • TAS
  • TTX
  • RSI
  • GATX
  • CSX

Work Type

Full Time

Timeline

Customer Accounts & Billing Administrator - Trinity Industries
10.2023 - Current
Operations Support Specialist II - Pike Engineering
07.2022 - 10.2023
Accounts Receivable & Payable Manager - Spiro Pando
09.2017 - 05.2022
Payroll Specialist - Tomaiffico Maro
04.2013 - 09.2017
University of Vlore - MBA, Business Administration
University of Vlore - Bachelor of Business Administration,
Kennesaw State University - Payroll Fundamentals Certificate,
Anisa Canaj