Overview
Work History
Education
Skills
Timeline
Generic

Anisah Omar

Stone Mt.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Avitacare Atlanta
10.2023 - 03.2024
  • Greeted all patients and took their personal, medical, and insurance information.
  • Processed payments from customers using a variety of payment methods including credit cards, checks, and cash.
  • Answered incoming calls, redirected callers to the appropriate personnel or department, and took necessary messages.
  • Scheduled, rescheduled, and confirmed appointments for clients and staff.
  • Verifying patient insurance and collecting co-payments

Customer Service Representative

ARS/Rescue Rooter Heating Cooling Plumbing
04.2021 - 10.2022
  • Answered customer inquiries and provided accurate information regarding products and services.
  • Identified opportunities for upselling additional products or services based on customer needs.
  • Logged necessary information from inbound calls with customers.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Maintained detailed records of customer interactions, ensuring proper follow-up and resolution of issues.

Front Desk Receptionist

Memorial Drive Family Medicine
02.2019 - 02.2021
  • Performed data entry into computer systems to maintain accurate records of customer information.
  • Processed payments from customers using a variety of payment methods including credit cards, checks, and money orders.
  • Answered incoming calls, directed them to appropriate personnel, and took messages.
  • Assisted with scheduling appointments for clients and visitors.

Front Desk Receptionist

Metro Decatur Dental Group
10.2016 - 12.2018
  • Processed payments from customers using a variety of payment methods including credit cards, checks, and cash.
  • Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
  • Assists patients in filling out insurance forms and other patient records.
  • Organized, cleaned, and disinfected the office, waiting room, and front desk area to keep a clean and safe workspace
  • Communicated with 25+ patients, pharmacies, and insurance companies daily over the phone

Education

Bachelor of Arts - Speech Communication And Rhetoric

Georgia State University
Atlanta, GA
12.2025

Associate of Arts - English

Georgia State University
Atlanta, GA
07.2024

High School Diploma -

Clarkston High School
Clarkston, GA
05.2016

Skills

  • Customer Service
  • Time Management
  • Front Office Management
  • Scheduling
  • Organized
  • Team Player
  • Effective Communication

Timeline

Front Desk Receptionist

Avitacare Atlanta
10.2023 - 03.2024

Customer Service Representative

ARS/Rescue Rooter Heating Cooling Plumbing
04.2021 - 10.2022

Front Desk Receptionist

Memorial Drive Family Medicine
02.2019 - 02.2021

Front Desk Receptionist

Metro Decatur Dental Group
10.2016 - 12.2018

Bachelor of Arts - Speech Communication And Rhetoric

Georgia State University

Associate of Arts - English

Georgia State University

High School Diploma -

Clarkston High School

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Anisah Omar