Anita Armant
Rincon
Summary
Experienced paralegal and office assistant with a strong background in client intake, legal drafting, and customer service within dynamic legal environments. Proven ability to enhance program operations and participant success through diligent support and effective communication. Highly organized with a focus on detail, capable of managing multiple tasks efficiently. Demonstrated success in facilitating patient admissions and improving operational efficiency in healthcare settings.
Overview
15
15
years of professional experience
Work History
Intake Specialist
Broughton Partners
Savannah
07.2024 - 01.2026
- Conducted initial client interviews to assess legal needs and gather essential information.
- Managed client documentation and ensured accurate records for effective case assessments.
- Processed paperwork, including billing forms, while securing confidential information.
- Reviewed data for accuracy and completeness across multiple projects.
- Handled incoming client inquiries to facilitate timely processing and updates.
- Entered and updated large volumes of data in company databases efficiently.
- Coordinated project schedules and timelines for various remote initiatives.
- Completed day-to-day duties with precision and efficiency.
Intake Specialist
Brown Law Firm
Savannah
01.2023 - 02.2024
- Conducted initial assessments to identify client needs and facilitate appropriate service referrals.
- Managed initial client intake interviews to gather relevant information.
- Assisted clients with forms completion while providing information about available services.
- Coordinated client appointments to ensure timely follow-up and enhance client experience.
- Collaborated with team members to streamline intake procedures, improving overall efficiency.
- Managed client documentation and maintained accurate records.
Accounts Manager
M&M Motors
Hinesville
03.2021 - 01.2023
- Managed client accounts, fostering strong relationships to enhance customer satisfaction.
- Oversaw invoicing and payment processing for timely financial transactions.
- Coordinated with sales team to address customer inquiries, ensuring timely resolution of issues.
- Collaborated with departments to streamline service execution and improve overall client experience.
- Conducted legal intake, drafted, and filed bankruptcy claims along with repossessions.
Front Desk Receptionist/Night Auditor Manager
TOWNPLACE & Suites BWI Airport by Marriott
Hanover
05.2018 - 03.2021
- Welcomed guests at hotel lobby entrance to ensure a pleasant arrival experience.
- Processed guest check-ins and check-outs efficiently and accurately.
- Handled reservations using the hotel's property management system.
- Provided information about hotel amenities and local attractions to guests.
- Supervised team of six employees to effectively handle large volumes of incoming calls, ensuring timely responses.
- Managed phone inquiries and efficiently directed calls to appropriate departments, improving communication flow.
- Analyzed customer data to identify opportunities for product or service recommendations, enhancing customer satisfaction.
- Inspected lobby area regularly to maintain cleanliness and welcoming environment for guests.
Front Desk Receptionist/Night Auditor Manager
Fairfield Inn & Suites
Hanover
02.2018 - 12.2018
- Welcomed guests at hotel lobby, creating positive first impressions.
- Provided guests with information on hotel amenities and local attractions, enhancing their stay experience.
- Handled reservations using the hotel's property management system.
- Managed phone inquiries, directing calls to ensure efficient communication.
- Monitored lobby cleanliness and ensured a welcoming atmosphere.
Office Assistant
Noyes Elementary School
Washington
02.2011 - 06.2014
- Managed front desk operations, creating a welcoming environment for visitors and enhancing first impressions.
- Provided comprehensive administrative support to staff, including document management and supply ordering.
- Streamlined organization of paper documents and electronic files for better accessibility.
- Organized student records and streamlined filing systems for quick access and improved efficiency.
- Maintained accurate educational records and monitored student academic progress to support academic success.
- Facilitated classroom setups for diverse activities and events.
Education
Bachelor's Degree - Criminal Justice Administration
University of Phoenix
Phoenix, AZ02-2026
Associate Degree - Paralegal Studies and Litigation Techniques
Bryan University
Tempe, AZ09-2022
Skills
- Client intake coordination
- Client intake assessment
- Intake process optimization
- Intake workflow management
- Case management
- Case documentation
- Confidentiality assurance
- Customer service and support
- Document organization
- Data entry accuracy
- Attention to detail
- Multi-tasking abilities
- Microsoft Office proficiency
- Problem solving
- Client relationship management
Timeline
Intake Specialist
Broughton Partners
07.2024 - 01.2026
Intake Specialist
Brown Law Firm
01.2023 - 02.2024
Accounts Manager
M&M Motors
03.2021 - 01.2023
Front Desk Receptionist/Night Auditor Manager
TOWNPLACE & Suites BWI Airport by Marriott
05.2018 - 03.2021
Front Desk Receptionist/Night Auditor Manager
Fairfield Inn & Suites
02.2018 - 12.2018
Office Assistant
Noyes Elementary School
02.2011 - 06.2014
Bachelor's Degree - Criminal Justice Administration
University of Phoenix
Associate Degree - Paralegal Studies and Litigation Techniques
Bryan University