Anita Chester
Stone Mountain
Summary
Dynamic administrative professional with a proven track record at Amazing Grace Tax Services, excelling in customer service and data entry. Adept at maintaining confidentiality and ensuring accurate record-keeping, I leverage strong computer skills to enhance office efficiency and foster positive client relationships. Committed to delivering exceptional support in fast-paced environments.
Overview
23
23
years of professional experience
Work History
Administrative Assistant
Amazing Grace Tax Services
09.2015 - 03.2025
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Administrative Clerk
Snap On Tools Franchise
10.2005 - 05.2015
- Entered data into system and updated customer contacts with information to keep records current.
- Safeguarded sensitive information by maintaining strict confidentiality protocols when handling personnel files or company documentation.
- Input data and processed system change to generate accurate reports.
Warehouse Assistant
Woodbridge Foam Plant
10.2001 - 08.2005
- Loaded and unloaded delivery trucks promptly for further distribution.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Packaged and shipped orders accurately to promote safe and quick delivery to customers.
- Maintained a safe work environment by adhering to safety protocols and regularly inspecting warehouse equipment.
Education
Associate of Arts -
Texas Southern University
Houston, TX05-1985
Skills
- Customer service
- Data entry
- Computer skills
- Office administration
Timeline
Administrative Assistant
Amazing Grace Tax Services
09.2015 - 03.2025
Administrative Clerk
Snap On Tools Franchise
10.2005 - 05.2015
Warehouse Assistant
Woodbridge Foam Plant
10.2001 - 08.2005
Associate of Arts -
Texas Southern University
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