Anita Isaac
Decatur
Summary
Detailed - oriented and organized health information technician with over five years of experience in healthcare administration and patient record management. Skilled in electronic health record (EHR) systems, HIPAA compliance, and medical terminology. Adept at maintaining accurate, complete and confidential patient health information while supporting clinical staff and improving patient care flow.Strong communication, multitasking, and problem- solving abilities in fast -paced medical office environments.
Overview
18
18
years of professional experience
Work History
Care Facilitator
JenCare Senior Medical Center
Decatur
12.2021 - Current
- Maintain patient data entry and update records in EHR systems
- Maintain patient information accuracy during check-in, check-out
- Verify insurance coverage and documents updates in compliance with HIPAA regulation.
- Conduct follow-up appointment scheduling for hospital discharges.
- Support seamless patient flow and ensure a positive experience through direct patient interaction.
Security Event Staff Member
Safe Management
Atlanta
08.2017 - 10.2023
- Ensure safety and compliance with venue rules during large -scale events
- Observed and reported incidents to maintain secure environments.
- Certified a a Trained Crowd Manager (TCM)
Medical front desk/Back Office Specialist
Concentra Urgent Care
Hapeville
04.2020 - 08.2022
- Managed patient check-in/out, medical records, and insurance verification.
- Reviewed and corrected errors in patient EMR/EHR systems to ensure record accuracy.
- Processed and responded to medical record request, ensuring HIPAA compliance.
- Collected specimens, drew blood, and conducted drug and alcohol screenings.
- Supported physicians with patient preparation, charting, and documentation.
Sales Associate
Areas USA
Atlanta
11.2013 - 02.2018
- Performed inventory management, data entry and daily sales
- Provided excellent customer service and consistently met sales goals.
Front office/Medical front desk/Back Office Assistant
Dekalb family medicine
Decatur
06.2007 - 08.2008
Education
Associate of Applied Science - Health Information Technology
DeVry University
Chicago, IL06-2026
Diploma - Medical Billing And Coding
DeVry University
Chicago, IL07-2022
Diploma - Medical Assistant
Georgia Medical Institute
GA07-2007
High School Diploma -
Southside Comprehensive High School
Atlanta, GA05-2004
Skills
- Health Information Management:Patient record accuracy, data entry, records review, medical documentation, HIPAA compliance
- Technical systems: Allscripts, TouchWorks, OccuSource, MDScripts, FormFox, Pearl, E-Screen, EMR/EHR systems
- Medical knowledge : Medical terminology, insurance verification, pare care coordination, lab/test documentation
- Administrative Expertise: Appointment scheduling, report preparation, front/back office support, medical records requests
- Core Competencie: Attention to detail, confidentiality, teamwork, strong organizational and communication skills
References
References available upon request.
Timeline
Care Facilitator
JenCare Senior Medical Center
12.2021 - Current
Medical front desk/Back Office Specialist
Concentra Urgent Care
04.2020 - 08.2022
Security Event Staff Member
Safe Management
08.2017 - 10.2023
Sales Associate
Areas USA
11.2013 - 02.2018
Front office/Medical front desk/Back Office Assistant
Dekalb family medicine
06.2007 - 08.2008
Associate of Applied Science - Health Information Technology
DeVry University
Diploma - Medical Billing And Coding
DeVry University
Diploma - Medical Assistant
Georgia Medical Institute
High School Diploma -
Southside Comprehensive High School
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