Summary
Overview
Work History
Education
Skills
References
Timeline
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Anita Isaac

Decatur

Summary

Detailed - oriented and organized health information technician with over five years of experience in healthcare administration and patient record management. Skilled in electronic health record (EHR) systems, HIPAA compliance, and medical terminology. Adept at maintaining accurate, complete and confidential patient health information while supporting clinical staff and improving patient care flow.Strong communication, multitasking, and problem- solving abilities in fast -paced medical office environments.

Overview

18
18
years of professional experience

Work History

Care Facilitator

JenCare Senior Medical Center
Decatur
12.2021 - Current
  • Maintain patient data entry and update records in EHR systems
  • Maintain patient information accuracy during check-in, check-out
  • Verify insurance coverage and documents updates in compliance with HIPAA regulation.
  • Conduct follow-up appointment scheduling for hospital discharges.
  • Support seamless patient flow and ensure a positive experience through direct patient interaction.

Security Event Staff Member

Safe Management
Atlanta
08.2017 - 10.2023
  • Ensure safety and compliance with venue rules during large -scale events
  • Observed and reported incidents to maintain secure environments.
  • Certified a a Trained Crowd Manager (TCM)

Medical front desk/Back Office Specialist

Concentra Urgent Care
Hapeville
04.2020 - 08.2022
  • Managed patient check-in/out, medical records, and insurance verification.
  • Reviewed and corrected errors in patient EMR/EHR systems to ensure record accuracy.
  • Processed and responded to medical record request, ensuring HIPAA compliance.
  • Collected specimens, drew blood, and conducted drug and alcohol screenings.
  • Supported physicians with patient preparation, charting, and documentation.

Sales Associate

Areas USA
Atlanta
11.2013 - 02.2018
  • Performed inventory management, data entry and daily sales
  • Provided excellent customer service and consistently met sales goals.

Front office/Medical front desk/Back Office Assistant

Dekalb family medicine
Decatur
06.2007 - 08.2008

Education

Associate of Applied Science - Health Information Technology

DeVry University
Chicago, IL
06-2026

Diploma - Medical Billing And Coding

DeVry University
Chicago, IL
07-2022

Diploma - Medical Assistant

Georgia Medical Institute
GA
07-2007

High School Diploma -

Southside Comprehensive High School
Atlanta, GA
05-2004

Skills

  • Health Information Management:Patient record accuracy, data entry, records review, medical documentation, HIPAA compliance
  • Technical systems: Allscripts, TouchWorks, OccuSource, MDScripts, FormFox, Pearl, E-Screen, EMR/EHR systems
  • Medical knowledge : Medical terminology, insurance verification, pare care coordination, lab/test documentation
  • Administrative Expertise: Appointment scheduling, report preparation, front/back office support, medical records requests
  • Core Competencie: Attention to detail, confidentiality, teamwork, strong organizational and communication skills

References

References available upon request.

Timeline

Care Facilitator

JenCare Senior Medical Center
12.2021 - Current

Medical front desk/Back Office Specialist

Concentra Urgent Care
04.2020 - 08.2022

Security Event Staff Member

Safe Management
08.2017 - 10.2023

Sales Associate

Areas USA
11.2013 - 02.2018

Front office/Medical front desk/Back Office Assistant

Dekalb family medicine
06.2007 - 08.2008

Associate of Applied Science - Health Information Technology

DeVry University

Diploma - Medical Billing And Coding

DeVry University

Diploma - Medical Assistant

Georgia Medical Institute

High School Diploma -

Southside Comprehensive High School

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