Detail-oriented quality control inspector with expertise in error reduction and quality management. Proven ability to train employees and enhance team performance, consistently achieving quality compliance and operational objectives.
Overview
11
11
years of professional experience
Work History
Quality Control Inspector
Amazon
Moreland
02.2021 - Current
Inspected products to ensure compliance with quality standards and specifications.
Collaborated with team to identify and resolve quality issues proactively.
Trained new employees on proper use of test equipment and inspection techniques.
Updated management on quality objectives progress and provided actionable insights.
Lead cashier
Publix
Lagrange
01.2019 - 02.2021
Supervised daily cash register operations and staff performance to ensure efficient service.
Trained new cashiers on customer service and register procedures to improve team readiness.
Managed cash handling processes, ensuring accuracy and security.
Resolved customer complaints swiftly to maintain high satisfaction levels.
Monitored inventory levels of cash register supplies for timely replenishment.
Dental Receptionist
American Dental of LaGrange
LaGrange
01.2018 - 01.2019
Scheduled patient appointments using dental management software.
Maintained patient records with high data accuracy to support effective treatment planning.
Coordinated insurance verification and processed claims to expedite patient care and reduce delays.
Responded to patient inquiries via phone and in-person interactions.
Oversaw front desk operations, ensuring seamless appointment scheduling and timely payment collection.
Lead Cashier
B Turners
Lagrange
02.2015 - 01.2019
Trained new cashiers on customer service standards and register procedures, enhancing team readiness.
Supervised daily cash register operations, ensuring accurate transactions and efficient service.
Managed cash flow by balancing registers at the beginning and end of shifts.
Greeted customers and delivered excellent service, fostering a welcoming shopping environment.