Aniyah Hunter
Marietta
Summary
Dedicated and hardworking sophomore at Kennesaw State University actively pursuing a degree in Education. Passionate about fostering learning and delivering exceptional customer service. Strong ability to communicate effectively, solve problems, and thrive in fast-paced environments. Gained valuable experience in sales, customer relations, and operational support. Committed to utilizing skills and knowledge to make a positive impact in the field of education while continuously seeking opportunities for professional growth.
Overview
4
4
years of professional experience
Work History
Wine Consultant
Buckhead Best Wine & Sprits
05.2023 - 02.2025
- Advised customers on wine selections tailored to their preferences and event needs, boosting customer satisfaction
- Greeted customers and provided outstanding customer service.
- Maintained well-organized inventory and attractive product displays to enhance the shopping experience
- Processed payments accurately while ensuring compliance with alcohol sales regulations
- Developed extensive knowledge of various wine categories to enhance customer education and engagement
- Resolved customer complaints professionally, resulting in increased loyalty and repeat business.
- Assisted with inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
Sales Associate
Palm Beach Tan
03.2024 - 08.2024
- Ensured exceptional customer service by maintaining a friendly, professional, and engaging store environment
- Managed transactions efficiently using the POS system, maintaining cash register accuracy
- Cultivated strong client relationships through product knowledge and upselling strategies
- Built relationships with customers to encourage repeat business.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
Assistant Manager
Semi Sweet Cookies
03.2021 - 05.2023
- Managed social media accounts for optimal audience engagement and increased online presence.
- Prepared a diverse selection of baked goods, ensuring quality control and adherence to food safety standards
- Provided excellent customer service by assisting guests with orders and offering personalized recommendations
- Contributed to increasing daily sales through effective customer engagement and promotions
- Supervised day-to-day operations to meet performance, quality, and service expectations..
- Boosted engagement rates with the creation of compelling and visually appealing content.
Education
Bachelor’s Degree - Education
Kennesaw State University
Kennesaw, GA05-2027
Skills
- Customer Relations & Service
- Effective Verbal & Written Communication
- Customer Engagement & Relationship Building
- Problem-Solving & Conflict Resolution
- Sales & Operations
- Inventory Management & Merchandising
- Social media promotion
- Multitasking & Time Management
- Teamwork and collaboration
- Attention to detail
- Adaptive and creative
Timeline
Sales Associate
Palm Beach Tan
03.2024 - 08.2024
Wine Consultant
Buckhead Best Wine & Sprits
05.2023 - 02.2025
Assistant Manager
Semi Sweet Cookies
03.2021 - 05.2023
Bachelor’s Degree - Education
Kennesaw State University
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