Summary
Overview
Work History
Education
Skills
RE: To Whom It May Concern
Timeline
Generic

Aniyah Noble

Atlanta

Summary

To succeed in an environment of growth and excellence to earn a job which provides me job satisfaction and self-development and help me achieve personal as well as organizational goals.

Overview

2026
2026
years of professional experience

Work History

Customer Service Representative

CVS Pharmacy
  • Assisted customers with inquiries, providing accurate information and resolving issues efficiently.
  • Utilized CRM software to track customer interactions and document service requests.
  • Collaborated with team members to streamline processes, enhancing overall service delivery effectiveness.
  • Developed knowledge of product offerings, enabling informed recommendations to customers.
  • Handled high-volume calls while maintaining professionalism and ensuring customer satisfaction.
  • Analyzed customer feedback to identify trends and suggest service improvements to management.

Triage Assistant

Laureate Medical Group
01.2021 - Current
  • Communicate directly and indirectly with the healthcare provider in order to appropriately coordinate patient care.
  • Provide patient/family with instructions as provided by their physician.
  • Communicate lab & other test results to families.
  • Assist with referrals, orders and PET Scans per specific protocol.
  • Communicate adjustments or changes in treatment plans to families as instructed by physician.
  • Assist providers with patient communication.
  • Provide patient education as directed (content reflects specific MA training, guidelines, care process models, protocols).
  • Other duties as assigned.

Office Manager / Medical Assistant

Wellness Plus Clinic
01.2016 - 01.2021
  • Administering injections
  • Drawing blood
  • Ordering supplies & equipment needed to keep the facility running smoothly
  • Preparing the exam room for the physician
  • Scheduling appointments for patients
  • Taking vital signs

Externship

Peachtree Center Rehab
01.2015 - 01.2016
  • Greet and log in patients arriving at office or clinic.
  • Insurance billing
  • Scheduling appointments
  • Prepare exam rooms
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Inventory and order medical, lab, or office supplies or equipment.

Assist Manager / Cashier

Auntie Anne's
01.2011 - 01.2014
  • Employee of the month
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Maintain clean and orderly checkout areas.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.

Childcare Professional
01.2009 - 01.2010
  • Observe and monitor children's play activities.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Instruct children in health and personal habits such as eating, resting, and toilet habits.
  • Read to children, and teach them simple painting, drawing, handicrafts, and songs.
  • Organize and participate in recreational activities, such as games.
  • Assist in preparing food for children and serve meals and refreshments to children and regulate rest periods.

St. Barnabas Hospital
01.2008 - 01.2009
  • Ability to effectively present information
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Ability to solve practical problems
  • Regularly required to talk or hear; use of hands to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
  • Physical activity includes standing and walking for long periods throughout the day
  • Ability to lift 50-100 pounds
  • Specific vision abilities required by this job include close vision and the ability to adjust focus.

Education

A.A.S - Medical Assistant

Westwood College
Atlanta, GA

Skills

  • CLINICAL SKILL
  • Preparing exam room
  • Venipuncture
  • EKG
  • Urinalysis
  • OSHA compliance
  • CPR
  • Spirometry
  • Vital signs
  • First aid
  • Ear irrigation
  • Injections
  • Sterilization
  • Throat culture
  • Audio gram
  • Packing for autoclave
  • Bandaging techniques
  • Minor surgical set up
  • ADMINISTRATIVE SKILL
  • MS Word and Excel
  • HIPAA compliance
  • Electronic health records
  • Customer service
  • Charting and filing medical records
  • CPT and ICD – 10 coding
  • Scheduling appointment
  • PDR
  • Insurance verification

RE: To Whom It May Concern

  • Based on my experience I know I will be an asset to your office. My experience includes 10 years of medical assisting experience. I have experience in hospitals, doctor’s office and chiropractics office. This gives me knowledge of both the front and back office I’m available to work full-time or part time on any day of the week including weekends.
  • Examples of my experience include triaging, obtaining medical records, setting appointments and documentation in the electronic health record. To begin with patient intake: I am skilled at vital signs, setting up for and explaining various procedures, injections, blood draws and performing EKG’s. I have assisted/chaperoned in-office procedures such as aesthetic services, pelvic exams, pap smears, and cyst removals. I have knowledge of all insurances and also billing.
  • I am highly motivated, work well under pressure, and able to multi task. I possess superior communication skills and able to maintain professional working relationships with coworkers, physicians, and patients. My multifaceted experience makes me the ideal candidate for your office. I’m looking forward to hearing from you.
  • Thank You
  • Aniyah Noble

Timeline

Triage Assistant

Laureate Medical Group
01.2021 - Current

Office Manager / Medical Assistant

Wellness Plus Clinic
01.2016 - 01.2021

Externship

Peachtree Center Rehab
01.2015 - 01.2016

Assist Manager / Cashier

Auntie Anne's
01.2011 - 01.2014

Childcare Professional
01.2009 - 01.2010

St. Barnabas Hospital
01.2008 - 01.2009

A.A.S - Medical Assistant

Westwood College

Customer Service Representative

CVS Pharmacy

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Aniyah Noble