Ann Caraballo

oversees the daily, safe, and efficient handling of air cargo operations, ensuring compliance with safety standards (OSHA, FAA), managing staffing levels, and meeting customer service agreements

• Supervised daily operations to ensure timely cargo handling and processing.
• Coordinated staff schedules to optimize workforce efficiency and resource allocation.

• Trained and mentored new employees to maximize team performance.
• Supervised employees and oversaw quality compliance with company standards for food and services.
• Kept employees operating productively and working on task to meet business and customer needs.
• Coached crew members to optimize performance and motivate toward more efficient work.
• Worked closely with team members to schedule breaks and shifts to meet state regulations.
• Cooperated with coworkers to improve customer experience and manage storefront.
• Tracked receipts, employee hours and inventory movements.

• Explaining rules and policies that new associates follow when working at an Amazon site
• Answering questions and providing guidance to new associates in relation to their path
• Performing daily audits on new hires to check their progress and suggest areas of improvement
• Identify and report employee misconduct to management
• In some facilities, Learning Ambassadors may also help in doing direct roles in path such as picking and packing from time to time
• Manage a team 20-44

• Obtain signed receipts for registered, certified, and insured mail; collect associated charges; and complete any necessary paperwork
• Sort mail for delivery, arranging it in delivery sequence.
• Deliver mail to residences and business establishments along specified routes by walking and/or driving, using a combination of satchels, carts, cars, and small trucks
• Return to the post office with mail collected from homes, businesses, and public mailboxes
• Sign for cash-on-delivery and registered mail before leaving the post office
• Turn in money and receipts collected along mail routes.
• Record address changes and redirect mail for those addresses
• Hold mail for customers who are away from delivery locations
• Bundle mail in preparation for delivery or transportation to

• Relay boxes
• Leave notices telling patrons where to collect mail that could not be delivered
• Meet schedules for the collection and return of mail.
• Direct items according to established routing schemes, using computer controlled keyboards or voice recognition equipment
• Bundle, label, and route sorted mail to designated areas depending on destinations and according to established procedures and deadlines
• Supervise other mail sorters.
• Train new workers.
• Distribute incoming mail into the correct boxes or pigeonholes
• Operate various types of equipment, such as computer scanning equipment, addressographs, mimeographs, optical character readers, and bar-code sorters
• Clear jams in sorting equipment.
• Check items to ensure that addresses are legible and correct, that sufficient postage has been paid or the appropriate documentation is attached, and that items are in a suitable condition for processing
• Rewrap soiled or broken parcels.
• Move containers of mail, using equipment such as forklifts and automated 'trains.'
• Accept and check containers of mail from large volume mailers, couriers, and contractors
• Detail oriented
• Outstanding inventory management techniques
• Computer skills and data entry
• Self-directed work ethic.
• Manage team of 5 for inventory control