Anna Carrier
Cumming
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Shanes Rib Shack. Proven ability to enhance guest engagement and team collaboration, while effectively managing cash handling and financial records as an Office Manager at K-9 Couture. Committed to delivering outstanding experiences and fostering client relationships.
Overview
5
5
years of professional experience
Work History
Server
Shanes Rib Shack
01.2025 - 05.2025
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Office Manager
K-9 Couture
02.2020 - 12.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Education
High School Diploma -
West Forsyth High School
Cumming05-2018
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Memory retention
- Guest engagement
- Team collaboration
- Sales expertise
Timeline
Server
Shanes Rib Shack
01.2025 - 05.2025
Office Manager
K-9 Couture
02.2020 - 12.2024
High School Diploma -
West Forsyth High School
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