- I enjoy helping others and giving back to the community
- Avid Reader
- Creative Writing
Anna Carter
Athens
Summary
Developed strong communication and interpersonal skills in fast-paced customer service environment. Demonstrated ability to manage multiple tasks and provide exceptional service to guests. Seeking to transition into new field where these skills can be effectively utilized and expanded.
Overview
2
2
years of professional experience
Work History
Front of House Employee
Huey Magoos Chicken
01.2025 - 08.2025
- Provided exceptional customer service by greeting guests and managing reservations efficiently.
- Assisted in maintaining cleanliness and organization of front-of-house areas for optimal guest experience.
- Collaborated with team members to ensure timely food and beverage service during peak hours.
- Responded to guest inquiries and resolved issues promptly to enhance satisfaction levels.
- Supported management in training new employees on front-of-house procedures and standards.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
- Enhanced customer satisfaction by providing attentive service and addressing inquiries in a timely manner.
Gym Attendant
Brad Akins YMCA
07.2023 - 11.2024
- Assisted customers with equipment usage and fitness inquiries.
- Maintained cleanliness and organization of gym facilities and equipment.
- Monitored gym activities to ensure safety and adherence to policies.
- Provided support during fitness classes by setting up equipment.
- Promoted a positive gym atmosphere, greeting members upon arrival and fostering an inclusive community for all fitness levels.
- Enforced rules and held customers accountable for not following gym regulations.
- Educated new members on gym policies and procedures, fostering a safe and enjoyable workout environment for all users.
Education
Bachelor of Arts - English
University of Georgia
GA05-2029
High School Diploma -
Apalachee High School
Winder, GA05-2025
Skills
- Strong work ethic
- Customer service
- Team player attitude
- Problem-solving
- Phone etiquette
- Greeting guests
Interests
Timeline
Front of House Employee
Huey Magoos Chicken
01.2025 - 08.2025
Gym Attendant
Brad Akins YMCA
07.2023 - 11.2024
Bachelor of Arts - English
University of Georgia
High School Diploma -
Apalachee High School