Anna Francis
Atlanta
Summary
Dedicated professional with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.
Overview
7
7
years of professional experience
Work History
General Manager
Chickadee Events LLC
10.2023 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed a tidy equipment storage unit, acted as a liaison for the staff, and reported to owners.
- Managed budget implementations, employee training, and contract details.
- Championed continuous improvement initiatives that enhanced operational performance across all departments.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Content Producer
CNN
11.2020 - 07.2024
- Managed multiple projects simultaneously, ensuring timely completion and seamless execution.
- Oversaw post-production processes, including video editing and sound mixing, to ensure polished final product.
- Developed high-impact creative trailers and promotional content for company campaigns from concept to completion.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Production Specialist
Chickadee Events LLC
03.2023 - 10.2023
- Delivered and installed photo booth, printer, props and backdrop for various events such as corporate events, weddings, birthdays, etc.
- Provided quality event customer service to high-end clientele
- Contributed with maintaining stellar business reputation of promptness, professionalism, and courtesy
- Provided technical assistance to clients and event guests in using the photo booth as well as getting prints or digital copies
News Assistant
CNN
05.2017 - 11.2022
- Teleprompter operator for live and taped news shows and segments
- Printing and delivering scripts to anchors and reporters in studio
- Assisted reporters, anchors and show guests getting ready for live or taped segments
- Demonstrated proficiency with various software applications necessary for successful news production tasks such as Adobe Creative Suite or Microsoft Office programs.
- Researched and analyzed newsworthy events, trends and issues.
- Provided insightful feedback during editorial meetings, contributing significantly to direction and quality of news coverage.
Education
Bachelor of Arts - Mass Communication, Broadcast Journalism
The University of Southern Mississippi
05.2015
Skills
- Leadership and team building
- Problem Resolution
- Operations Management
- Team Player
- Executive Support
- Administrative Support
- Office Management
- Customer Service
Affiliations
Alpha Kappa Alpha Sorority, Incorporated
Timeline
General Manager
Chickadee Events LLC
10.2023 - Current
Production Specialist
Chickadee Events LLC
03.2023 - 10.2023
Content Producer
CNN
11.2020 - 07.2024
News Assistant
CNN
05.2017 - 11.2022
Bachelor of Arts - Mass Communication, Broadcast Journalism
The University of Southern Mississippi
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