Anna Kennedy
Kingsland
Summary
Licensed Mental Health Counselor with a track record of elevating clinical service delivery through strategic supervision and comprehensive training programs. Expertise in crisis intervention and quality management ensures exceptional patient care and compliance with regulatory standards.
Overview
10
10
years of professional experience
2
2
Certifications
Work History
Mental Health Professional
GEO Group
Folkston
08.2025 - Current
- Provided care to patients in diverse settings, including suicide watch and solitary housing, addressing urgent mental health needs.
- Facilitated crisis intervention to de-escalate challenging situations.
- Documented client progress and maintained precise records to ensure compliance with regulatory standards.
- Advocated for clients' rights and resources within the community network.
- Collaborated with multidisciplinary teams to ensure comprehensive care.
- Provided training and support to new staff on therapeutic techniques.
- Supported patients navigating court proceedings related to deportation risks, ensuring access to necessary mental health resources.
Clinical Supervisor
Centerstone
10.2024 - 07.2025
- Supervised and led a team of 50 clinicians to ensure high-quality clinical service delivery.
- Provided individual and group supervision, hosted trainings, and provided clinical consultations for crisis counselors who were in direct contact with individuals experiencing a mental health crisis around the world.
- Conducted Quality Management Reviews on calls, chats, and clinical documentation to uphold service standards.
- Facilitated case reviews to ensure compliance with regulatory standards and enhance service quality.
Clinical Supervisor
Behavioral Health Link
07.2022 - 10.2024
- Supervised and guided a team of 16 clinicians through individual and group supervision meetings to enhance clinical effectiveness.
- Provided clinical consultations for crisis counselors in direct contact with individuals experiencing a mental health crisis around the world.
- Developed and delivered training programs to elevate staff competency and improve service delivery.
- Implemented quality improvement initiatives that streamlined operational processes and enhanced service outcomes.
- Completed Quality Management Reviews on calls and documentation.
- Sat on leadership boards developing new crisis EHR.
Behavioral Health Supervisor
HCA Healthcare
Jacksonville
07.2019 - 07.2022
- Oversaw team of 30, coordinated training, and ensured high-quality patient care across seven emergency rooms and hospitals in South Atlantic Division of HCA Healthcare.
- Streamlined patient placement efforts between emergency room doctors and available on-call psychiatrists to enhance service delivery.
- Facilitated patient placement between emergency room doctors and on-call psychiatrists to optimize patient care.
Correctional Counselor
Armor Correctional Healthcare
01.2019 - 07.2021
- Delivered counseling services to individuals at Duval County Jail, addressing suicidal thoughts, manic behavior, crisis management, and post-traumatic stress disorder to support mental health recovery.
- Conducted assessments of inmate mental health needs and risks.
- Developed individualized treatment plans for diverse inmate populations.
- Conducted group therapy sessions with low-security inmates focused on coping skills, substance abuse, and communication to promote rehabilitation and personal development.
- Facilitated group therapy sessions to promote coping skills and support networks.
Mental Health Counselor
Children’s Home Society
Jacksonville
01.2019 - 03.2020
- Facilitated weekly therapy sessions for children aged five to eighteen, targeting behavior modification, grief processing, anxiety management, and impulse control strategies.
- Developed and implemented treatment plans tailored to client needs.
- Provided individual counseling to children and families in varied settings.
- Developed and managed a diverse caseload across multiple Duval County schools to support students' mental health needs.
- Facilitated group therapy sessions, promoting peer support and communication.
Correctional Counselor
River Region Human Services
09.2016 - 03.2018
- Managed caseload of fifteen to eighteen clients, providing individual weekly sessions alongside daily group activities and weekly family and co-ed seminars.
- Facilitated daily client groups and led weekly family and co-ed seminar sessions.
- Studied Therapeutic Community model and contributed to its implementation.
Education
Master of Science - Clinical Mental Health Counseling
Jacksonville University
Jacksonville, FL08-2018
Bachelor of Arts - Psychology
Stetson University
DeLand, FL05-2016
Skills
- Crisis intervention
- Crisis management
- Client advocacy
- Treatment planning
- Clinical supervision
- Quality management
- Regulatory compliance
- Team leadership
Certification
Licensed Mental Health Counselor, State of Florida
Invited Presentations
- Correctional Counseling: History, Awareness, and Reducing Recidivism, NEFCADA Mental Health Summit, 01/31/20
- Correctional Counseling: Incarceration, Reintegration, and Increasing Awareness, NEFCADA Lunch and Learn, 07/30/19
Timeline
Mental Health Professional
GEO Group
08.2025 - Current
Clinical Supervisor
Centerstone
10.2024 - 07.2025
Clinical Supervisor
Behavioral Health Link
07.2022 - 10.2024
Behavioral Health Supervisor
HCA Healthcare
07.2019 - 07.2022
Correctional Counselor
Armor Correctional Healthcare
01.2019 - 07.2021
Mental Health Counselor
Children’s Home Society
01.2019 - 03.2020
Correctional Counselor
River Region Human Services
09.2016 - 03.2018
Master of Science - Clinical Mental Health Counseling
Jacksonville University
Bachelor of Arts - Psychology
Stetson University